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customer service representative

Company: Aston Carter
Location: West Des Moines
Posted on: May 8, 2020

Job Description:

Job Description: Candidates will be working on dual monitors taking and making phone calls in regards to fraudulent account activity for customers. This is with a credit card and debit card business. While on the phone, candidates will be reviewing and researching account information to make decisions within accounts (freezing account, reactivating account, determining if fraudulent activity has taken place). Making between 40-70 calls a day Qualifications: MUST HAVES: 10 months of experience in one or a combination of the following: finance, financial services, fraud, Bank Secrecy Act, anti-money laundering, criminal justice. OR Higher education (Associates/Bachelors) Pay: $13-$14/hr About Aston Carter: Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing-- Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

Keywords: Aston Carter, West Des Moines , customer service representative, Sales , West Des Moines, Iowa

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