Universal Banker II (Bank Teller II)
Company: Availa Bank
Location: Ankeny
Posted on: April 7, 2026
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Job Description:
Availa Bank Description: EEO Employer Availa Bank believes our
people make a difference, and we recognize that individual
differences and experiences strengthen our teams. Each member of
our team is empowered to inspire and enable our clients and the
communities we serve to achieve financial success. This is not a
remote position. UNIVERSAL BANKER II (BANK TELLER II) POSITION
SUMMARY This position is responsible for assisting with a
customer's financial transactions in an efficient and friendly
manner, providing the highest level of customer service. In
addition, this position will assist with financial counseling,
including opening and servicing of consumer accounts. BENEFITS
Availa Bank offers a rich selection of benefits you can personalize
to support you and your family's needs. Benefits may include: *
Medical, Dental & Vision Plans * Option for Health Savings Account
(HSA) * Life Insurance (Company paid for employee) * 401K and
Employee Stock Ownership Plan (ESOP) * Company Paid Short & Long
Term Disability Insurance * Flexible Spending Account (FSA) &
Dependent Care * Eligibility for Tuition Assistance and Discounts *
Employee Assistance Program (EAP) UNIVERSAL BANKER II (BANK TELLER
II) ESSENTIAL DUTIES AND ACCOUNTABILITIES * Provide exceptional
customer service through quality conversations and efficient and
accurate process of customer transactions * Build relationships
with customers by identifying needs and offering solutions *
Provide accurate information to customers based on product and
service knowledge and understanding of the banking industry * Sell,
open, and maintain banking products and services to new and
existing customers * Proficient in customer account opening,
maintenance and closing accounts (including checking, savings, CDs
and safe deposit boxes) * Efficiently and proficiently open and
service business accounts, fiduciary accounts and HSA/IRA accounts
* Possess an understanding of Treasury Management services *
Process check orders; follow check cashing procedures; issue
cashier's checks; process wire transfers, perform online and mobile
banking maintenance; process stop payments and debit card disputes
* Cross-sell/refer bank products and services to other areas of the
bank, including commercial and mortgage lending * Handle financial
transactions efficiently and effectively with all customers
(including, but not limited to: deposits, withdrawals, advances,
loan payments, and merchant transactions) * Maintain a balanced
cash drawer * Meet or exceed all established branch goals and
contribute to branch deposit growth * Perform ITM duties in
applicable markets Requirements: UNIVERSAL BANKER II (BANK TELLER
II) ROLE QUALIFICATIONS: Education * High school diploma or
equivalent required Experience * Customer Service experience
required * Accounting, banking, or sales experience preferred Other
Skills and Abilities * Demonstrated proficiency in typing with
speed and accuracy; basic keyboarding skills are required *
Accounting or banking experience encouraged * Strong math skills;
add, subtract, multiply and divide in all units of measure *
Exceptional oral, written and interpersonal communication skills *
with the ability to apply commonly understood knowledge to carry
out instructions and instruct others, understand procedures, and
write reports and correspondence * Must be able to multi-task in a
busy environment * Understands computer and other equipment
capabilities and limitations * Exceptional organizational and time
management skills; ability to function well in a fast-paced
environment * Maintain a complete understanding of regulatory and
compliance policies and procedures * Must be able to work flexible
hours and shifts PM21 PI5073f6b0b82b-29400-40141048
Keywords: Availa Bank, West Des Moines , Universal Banker II (Bank Teller II), Accounting, Auditing , Ankeny, Iowa
