WestDesMoinesRecruiter Since 2001
the smart solution for West Des Moines jobs

Inbound Lead Verification Agent

Company: Mass Markets
Location: West Des Moines
Posted on: September 9, 2019

Job Description:

POSITION OVERVIEW
INBOUND LEAD VERIFICATION AGENT
Join our team and play an important role! As an Inbound Lead Verification Agent, you will assist our sales team progressing our leads through the sales process. This means you will handle inbound leads between 3-10 programs. You will learn latest customer service and selling methodology as you work your way up in our company.--Must be willing to work hard, have excellent communication, and be highly reliable.
--
W. Des Moines, IA 50266. Inbound.--Full-Time or Part-Time.--
SCHEDULE
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
For qualified candidates, there are always multiple options--to fit your busy schedule and deliver--the work-life balance you want and need. Work with our talent acquisition team to find the right schedule for you.--Apply sooner rather than later, the best schedules fill quickly.
--
Available Full-Time & Part-Time Shifts:


  • Day
  • Evening
  • Weekend

    POSITION RESPONSIBILITIES
    WHAT DOES AN INBOUND LEAD VERIFICATION AGENT DO HERE?--
    Work you way up our organization and build your skill sets. Understand your customers, generating interest in our partners products and moving customers--through the sales process. Answer inbound calls between several different programs using exceptional customer service. Self-improvement is incredibly important here, every interaction is an opportunity to get better.
    --
    Our Inbound Lead Verification Agents are responsible for the following tasks:

    • Identify customer needs, generate interest.
    • Answer inbound calls between 3-10 programs.
    • Learn the client's products, services, and customers.
    • Utilize account management software and tech.
    • Record interactions and label correct interest level.
    • Improve your ability with every interaction.

      In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!
      --
      CANDIDATE QUALIFICATIONS
      WONDER IF YOU HAVE WHAT IT TAKES?
      We provide all new employees with paid, world-class training. Qualified candidates must be willing to learn new products, processes, and technology. Candidates should be positive, driven, and confident individuals that will represent the company and its customers professionally. Experience in customer care, sales, or phone-based roles is a plus but not required.--
      --
      Other Inbound Lead Verification Agent Qualifications Include:

      • High school diploma or equivalent; College Students, Interns, and recent College Graduates are welcome
      • Ability to learn contact center applications
      • Positive can-do attitude
      • Must be proficient with basic PC skills
      • Ability to multi-task in a fast-paced environment
      • Highly reliable
      • Minimum 18 years of age

        Experienced and entry-level candidates are encouraged to apply. Previous experience in retail, bartending, receptionist roles, phone jobs, sales, purchasing, hospitality, collections, customer service, food service, or office/administrative roles is preferred, but not required since we train all new employees for the job.
        COMPENSATION DETAILS
        WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
        Team members are not just employees, they are family! We also believe hard work should pay off. Starting compensation includes a base hourly wage commensurate with experience, an hourly attendance bonus, and a weekly performance bonus.
        --
        Regular reviews and raises are awarded based on tenure and performance. Earn generous paid time off as well as paid holiday's and paid training opportunities. Regular daily, weekly, and monthly incentives are part of the overall compensation.
        --
        TOTAL REWARDS BREAKDOWN

        • Competitive Starting Compensation
        • Weekly Bonus Opportunity
        • Weekly Pay Cycles
        • Paid Time-Off
        • Daily, Week, and Quarterly Recognition
        • Paid Holidays
        • Daily Contest Payouts
        • Company Debit Card (With Daily Cash Uploads)
        • Full-Benefits (Medical, Dental, Vision, Life Insurance, Retirement IRA, and more)
        • Regular Raises and Career Progression
        • Flexible Scheduling Options
        • Employee Discount Program
        • Advancement Opportunity and Ongoing Training
        • Fun, Engaging Work Environment
        • Cash and Prize Incentives
        • Modern Work Environment
        • Casual Dress Code
        • And More...

          All employees are eligible for MEC medical plans after 30 days and group medical, dental and vision benefits after 90 days. Optional Roth IRA retirement accounts, Term Life Insurance, and Whole Life Insurance plans are available to all employees each open enrollment period.
          ABOUT US
          MASS MARKETS
          Mass Markets, an MCI Company, is a world leader in advanced, tech-enabled B2B, B2C and H2H contact center telesales, customer care and digital services. With a culture built on customer experience, we are committed to excellent customer interactions that create value for our clients. Since 2003, Mass Markets has delivered innovative, high-impact, agile, scalable, and compliant business process outsourcing services with superior quality and performance. People-powered and tech-enabled, we SAVE, SELL and SERVICE across the customer life-cycle; we SOLVE complex people, process, and technology challenges.
          --
          Mass Markets is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color,--creed, religion,--sex, sexual orientation, gender, gender identity or expression, medical condition, national origin, ancestry, citizenship, marital status or civil partnership/union status, physical or mental--disability, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state or local law. Mass Markets will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.
          --
          ABOUT MCI
          MCI is the Parent Company for the following businesses: Gravis Apps, Mass Markets, and OnBrand24. MCI acquires and operates companies that provide tech-enabled BPO CX services, software applications, and technology to mid-market & enterprise customers. MCI is a multi-faceted tech-enabled business services supplier with a synergetic product and services portfolio and an expert leadership team. Our focus is on the development and delivery of dynamic technology, human capital, and professional services.
          --

Keywords: Mass Markets, West Des Moines , Inbound Lead Verification Agent, Sales , West Des Moines, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Residential Sales
Description: Base salary substantial commissions with NO limit on earnings. Realistically earn 50,000 per year in your first year 100 paid training Newly updated technology, mobile phones, and products. Comprehensive (more...)
Company: Mediacom
Location: Des Moines
Posted on: 09/18/2019

Call Center Agents
Description: This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly We are the worlds largest provider of diversified business process services (more...)
Company: Mommy Jobs Online
Location: Waterloo
Posted on: 09/17/2019

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Ames
Posted on: 09/18/2019


Business Development Associate - Entry Level Sales - Tampa,
Description: Now interviewing candidates to join our Entry Level Sales team in January 2020 Recent College graduates encouraged to apply br br This role is responsible for prospecting, qualifying and generating (more...)
Company: BlueGrace
Location: Des Moines
Posted on: 09/15/2019

Sales Agent Work At Home
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: West Des Moines
Posted on: 09/17/2019

Customer Service Representative
Description: If you're bored sitting behind a desk all day in a call center or working as a cashier in a retail store, join our high-energy team where you'll get to meet and interact with our customers while leaving (more...)
Company: Avis Budget Group
Location: Des Moines
Posted on: 09/17/2019

VIRTUAL CUSTOMER SERVICE REPRESENTATIVE-TELECOMMUTE OPPORTUNITY
Description: NATIONWIDE Health and Dental Benefits Discount Company currently interviewing for two positions:
Company: Ameriplan
Location: Ankeny
Posted on: 09/17/2019

Sales - ft/pt - home office
Description: Large Dental Program Company is actively searching for Program Specialists with customer service experience. Telecommuting
Company: Ameriplan
Location: West Des Moines
Posted on: 09/18/2019

Inbound customer Service Agent
Description: Inbound Customer Service Agent We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer 039 s
Company: MJOL Staffing
Location: Des Moines
Posted on: 09/17/2019

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Ankeny
Posted on: 09/17/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

West Des Moines RSS job feeds