Teller Service Representative
Company: Veridian Credit Union
Location: West Des Moines
Posted on: January 23, 2023
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Job Description:
WANT TO BE A PART OF SOMETHING GREAT? VERIDIAN IS LOOKING FOR
INDIVIDUALS TO JOIN OUR AWARD-WINNING TEAM. START YOUR JOURNEY AND
APPLY TODAY.Fluency in Spanish speaking welcome. Earn $1.50 more
per hour worked!Benefits: Veridian Credit Union is seeking
Part-Time Teller Service Representatives (30-35 hours) for our
branches in the West Des Moines area. Ideal candidates will be
motivated and energetic professionals with exceptional sales &
customer service skills. The primary focus is assisting members
with their financial goals. Veridian is an inclusive, fun team
environment where an employee has daily opportunities to make a
difference in our member's lives.JOB DESCRIPTIONSUMMARYUnder
general supervision and in compliance with established policies and
procedures, the Teller Service Representative is responsible for
providing superior member service by conducting transactions
accurately, assisting members with their financial goals, and
promoting Veridian products and services.ESSENTIAL FUNCTIONSCreate
excellent service experiences that promote the Veridian
brand.Understand and be familiar with Bank Secrecy Act (BSA)
guidelines.Conduct member transactions including: loan payments,
deposits, withdrawals, transfers, etc.Complete member requests such
as inquiries on certificates of deposit, processing wire transfers,
ordering and blocking plastic cards, ordering checks, researching
account information, etc.Actively cross sell credit union services
by providing information to current, new and potential
members.Actively refer members to appropriate position and/or
department within all Veridian Companies to best serve the
member.Consistently achieve established monthly and annual sales
and service goals.Contributes to team effort by accomplishing
related results as needed.Monitor necessary departmental files and
reports, updating member information as required.Maintains member
confidence and protects operations by keeping information
confidential.Balance cash box per teller balancing procedures.KEY
ATTRIBUTESOral and written communication skills.Member service
focus.Attention to detail and accuracy.Positive attitude that
supports a team environment.Dependable and punctual; flexible
during peak times.High level of confidentiality.Organizational
skills.Self-motivated; ability to work without close
supervision.Problem solving; analysis.PHYSICAL DEMANDSThe physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job:Occasionally lift and/or move items over 10 pounds.Remain
sedentary (seated) for extended periods of time.WORKING
CONDITIONSThis job operates in a professional office environment.
This role routinely uses standard office equipment such as
computers, phones, photocopiers, and fax machines.TRAVELLimited
travel expected.REQUIRED EDUCATION AND EXPERIENCEHigh School
Diploma.Relevant work experience in the area of customer service
and/or cash handling.Math and clerical aptitude.Fluent computer
skills in a Microsoft Windows environment.OTHER DUTIESPlease note
this job description is not designed to cover or contain a
comprehensive listing of activities, duties, or responsibilities
that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or
without notice.ABOUT VERIDIANVeridian Credit Union provides equal
employment opportunities to all employees and applicants for
employment without regard to age, race, creed, color, sex,
pregnancy, sexual orientation, gender identity, military service,
national origin, religion, physical or mental disability, genetic
information, or any other classifications protected by applicable
federal, state or local laws
Keywords: Veridian Credit Union, West Des Moines , Teller Service Representative, Sales , West Des Moines, Iowa
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