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Associate Customer Service Representative

Company: Randstad US
Location: West Des Moines
Posted on: January 17, 2022

Job Description:

associate customer service representative.west des moines , iowaposted 4 days agowithrandstad indeedjob detailssummary$20 - $21 per hourtemp to permhigh schoolreferenceAB_3838598job detailsWould you say you have experience providing world class customer service? If your answer is yes, we have a local company that is in need of someone with your expertise! This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multitask efficiently. You will follow up with customers via phone or other forms of communication to retrieve any necessary information. Please here or send resumes directly to customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the companys new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesReview customer or client accounts, providing updates and information about billing, shipping, warranties and other account itemsCollaborate with other call center professionals to improve customer serviceSkillsTelephone EtiquetteMulti-taskingBasic Computer SkillsMicrosoft ExcelCustomer supportEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status

Keywords: Randstad US, West Des Moines , Associate Customer Service Representative, Sales , West Des Moines, Iowa

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