Banking Call Center Agent
Company: Aerotek
Location: West Des Moines
Posted on: January 16, 2021
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Job Description:
Aerotek is seeking a Banking Call Center Agent for a large
financial institution in Des Moines!Job Duties/Description:-This
team handles credit charge disputes for bank customers.-Team
members will answer inbound calls from credit card customers.
-40-50 calls per day regarding any issues or alarming credit card
transactions and disputes. -Research the issue and will help
resolve the customers' problems. -Document/make updates in the
systems on any progress for each call. Skills & Qualifications:-2+
years of experience in one of the following: financial services,
customer service, fraud, investigations, Bank Secrecy Act,
anti-money laundering OR criminal justice -1+ year of call center
experience is preferred About Aerotek:We know that a company's
success starts with its employees. We also know that an
individual's success starts with the right career opportunity. As a
Best of Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, West Des Moines , Banking Call Center Agent, Sales , West Des Moines, Iowa
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