Banking Call Center Agent

Company: Aerotek
Location: West Des Moines
Posted on: January 16, 2021

Job Description:

Aerotek is seeking a Banking Call Center Agent for a large financial institution in Des Moines!Job Duties/Description:-This team handles credit charge disputes for bank customers.-Team members will answer inbound calls from credit card customers. -40-50 calls per day regarding any issues or alarming credit card transactions and disputes. -Research the issue and will help resolve the customers' problems. -Document/make updates in the systems on any progress for each call. Skills & Qualifications:-2+ years of experience in one of the following: financial services, customer service, fraud, investigations, Bank Secrecy Act, anti-money laundering OR criminal justice -1+ year of call center experience is preferred About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, West Des Moines , Banking Call Center Agent, Sales , West Des Moines, Iowa