Retail Sales Associate
Company: Buy Buy Baby
Location: West Des Moines
Posted on: January 11, 2021
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Job Description:
The Sales Associate is expected to engage customers to determine
their needs and direct them to the appropriate merchandise while
providing product knowledge and offering additional goods and
services. In this role you will be expected to meet sales and
productivity goals and you will work directly as a consultant to
customers who want to create wedding and gift registries.Key
Responsibilities :* Engage customers in a courteous, helpful, and
respectful manner, promptly and politely responds to customer
inquiries and customer requests for support* Escort customers to
appropriate merchandise* Explain basic features of merchandise to
customers* Resolve customer issues and escalates issues as
necessary to ensure customer satisfaction* Organize and straighten
merchandise areas on the sales floor* Process customer transactions
through the register as required* Execute activities related to
store initiatives to offer customers additional products and
services (e.g., special sale items, credit card applications)*
Assist customers in creating registries, as needed* Execute price
changes and sign changes as needed* Perform additional, sometimes
specialized duties as required by business needs including, but not
limited to, stocking, freight processing, fulfillment, and price
changes, cart retrieval and cashiering
Education/Experience/Qualifications :* High School diploma or
equivalent* 1 year of retail experience desired* Effective
communication and customer service skills* Readily adjusts
schedule, tasks, and priorities when necessary to meet business
needs
Keywords: Buy Buy Baby, West Des Moines , Retail Sales Associate, Sales , West Des Moines, Iowa
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