Customer Relation & Retention Specialist

Company: Karl Chevrolet
Location: Ankeny
Posted on: February 18, 2026

Job Description:

Job Description Job Description Salary Range: $18.00 Hourly Onwards & Monthly BONUS * Hours Needed: Full Time (40 hours) Flexible Schedule * Ability to work an occasional Saturday (team rotation) Who We Are: The Karl Automotive Group is a growing, nationally recognized dealer group that encompasses all domestic brands such as: Chevrolet, GMC, Chrysler, Dodge, Jeep, and Ram as well as the custom and performance industry leader with Karl Kustoms. We work as a team to provide each customer with a best in class industry automotive experience. Honesty, integrity, trust and respect are at the cornerstones of how we treat our customers and each other setting the foundation for a world class work environment. If this sounds like an organization you would like a career with, come join our industry leading team today! What You Will Do: Karl Auto Group is looking for someone who’s motivated, personable and ready to make an impact. This role is all about driving business through conversations — picking up the phone, connecting with customers and setting appointments that support our sales and service teams. If you like working with people, enjoy goals and can hold your own both independently and in a team setting, you’ll fit right in. The Ideal Candidate Should: · Be highly motivated and goal-oriented · Possess strong time management skills · Have a strong desire to provide outstanding customer service · Have a positive attitude with the desire to grow both personally and professionally · Team oriented · Possess the ability to use technology applicable to roll and to access information necessary to complete daily responsibilities · Excellent communication skills (listening, verbal and written) · Outgoing, energetic and a track record of exceeding goals · Previous call center or sales experience preferred, but not required ·Comfortable working independently without need direction What We Offer: · An opportunity to build a great career with continual training and a management team committed to your success · An aggressive pay for performance compensation plan that rewards your hard work · Competitive benefits package which includes medical, dental, vision, and life Insurance · 401K plan with company match · PTO · Vehicle & service discounts · Variety voluntary benefits · EAP · Community Discounts If you want a great career path with a great family owned company, we want to talk with you today please visit our website. https://www.karlchevrolet.com/employment.htm Karl Chevrolet is an Equal Opportunity Employer

Keywords: Karl Chevrolet, West Des Moines , Customer Relation & Retention Specialist, Retail - All , Ankeny, Iowa