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Senior Reporting Analyst, HFC NOC - West Des Moines

Company: Mediacom
Location: West Des Moines
Posted on: October 9, 2019

Job Description:

GENERAL RESPONSIBILITIES:This position is responsible for the creation, modification, and management of all queries and reports required by Mediacom's HFC Operations Field Group. General activities and functions required of this position include the ability to quickly comprehend requests and turn them into meaningful and easily deciphered data sets. Query and reporting functions are both ad-hoc, pre-programmed and scheduled. Data can be located and correlated from multiple sources including spreadsheets, databases, text files, hard copy documents and external sources.SPECIFIC RESPONSIBILITIES:Prioritizing multiple reporting requests and data research with minimal supervision.Maintaining, producing and updating existing scheduled data functions for production.Defining and creating new business data sets for production.Creating ad hoc data sets/reports as requested by management.Conducting ad hoc research as required.Highly accurate in Quality of workPrioritizing multiple reporting requests and data research with minimal supervision.Provide data and reports to demonstrate operational efficiency and progress towards goals as requested.Provide address & area data to TRG group upon area issue resolution so that pending Trouble Calls can be identified and contacted to ensure services are operational.Ability to work required days and hours.Perform other duties as required or assigned.PREFERRED EXPERIENCE/SKILLS:Bachelor's Degree in Computer Science or related field or equivalent experience.1+ years of experience in telecommunications industry.Strong problem solving skills.Strong communication skills.Demonstrated ability to be innovative and forward-thinking.Demonstrated use of computer programs including but not limited to Microsoft Office, Project, etc.Excellent analytical skills with a track record of successful accomplishments.Ability to work a flexible shift; most likely 6am to 3pm or 7am to 4pm.Regular Attendance Required..OTHER EXPERIENCE/SKILLSMust be able to accomplish multiple tasks simultaneouslyIt is the policy of Mediacom to provide equal opportunities for employment and advancement to qualified individuals without regard to race, color, religion, creed, national origin, sex, age, sexual orientation, marital status, disability, veteran status or any other characteristic protected by law.

Keywords: Mediacom, West Des Moines , Senior Reporting Analyst, HFC NOC - West Des Moines, Professions , West Des Moines, Iowa

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