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Configuration Analyst II

Company: Athene
Location: West Des Moines
Posted on: March 17, 2023

Job Description:

We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't stop until we've set the bar even higher. We're ready to help you achieve more.
Athene is looking for a Configuration Analyst II to join our team. In this role, you will be responsible for IT Change Management initiatives. As a member of this team, you'll utilize IT service management frameworks to conduct impact analysis, assess change readiness while working to minimize risk to the organization, standardize methods, procedures, improve processes review, monitor, and respond to developer segregation of duties policy violations to support continuous integration and delivery. You will continue to learn and stay current in a fun and rapidly changing environment.

  • Functions as the day-to-day-operations subject matter expert

  • Negotiate, plan and manage all change management activities including developer segregation of duties monitoring

  • Coordinates with internal IT groups to confirm deployments, upgrades, refreshes and other activity impacting the environments

  • Identify dependencies between changes and requests and negotiates scheduling conflicts based on business priorities.

  • Plans and facilitates Change Advisory Board weekly meetings

  • Communicate all key project plans, commitments, and changes relating to schedule and scope

  • Provide weekly and monthly change management metrics

  • Gather documentation and evidence for audit as required

  • Communicate change management details and schedules to the Business as required

  • Work with release management to coordinate timing and communication

  • Facilitates periodic and ad hoc change management training for change requestors

  • Produces, reviews and updates process documentation

    Qualifications and Experience:

    • Bachelor's degree in information technology, Computer Science or related field, or equivalent work experience

    • 2+years relevant experience in change and/or release management

    • Experience working in Agile and Waterfall development environments

    • Familiarity with IT Service Management frameworks and software development lifecycle

    • Ability to plan, organize and lead meetings

    • Self-starter; can take an idea from inception to implementation.

    • Familiarity with ServiceNow CAB workbench a plus

      Drive. Discipline. Confidence. Focus. Commitment. Learn more about working at Athene (https://www.athene.com/about/usa-careers) .
      Athene is a Military Friendly Employer! Learn more about how we support our Veterans (https://www.athene.com/our-veterans) .
      Athene celebrates diversity, is committed to inclusion and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.
      We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create a diverse, inclusive and dynamic work environment at our various locations.

Keywords: Athene, West Des Moines , Configuration Analyst II, Professions , West Des Moines, Iowa

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