Internal Communications Specialist / Lead Business Execution Consultant
Company: Wells Fargo
Location: West Des Moines
Posted on: January 24, 2023
Job Description:
At Wells Fargo, we are looking for talented people who will put
our customers at the center of everything we do. We are seeking
candidates who embrace diversity, equity and inclusion in a
workplace where everyone feels valued and inspired. Help us build a
better Wells Fargo. It all begins with outstanding talent. It all
begins with you. About this role: Wells Fargo Supply Chain
Management(SCM) Governance and Administration group within the
Supply Chain Management enterprise function is currently seeking a
Lead Business Execution Consultant who will be the Program Manager
of SCM Communications intake/triage and execution process.
Ownership from triage to execution of all communications to SCM and
external partners. In this role, you will:
- Maintain inventory of all communications, develop and implement
solutions to streamline process
- Establish SLA's and appropriate performance metrics/reporting
for communications
- Draft ad-hoc/custom communications with minimal feedback or
oversight required
- Manage and track all Supply Chain Management Loudspeaker
(internal continuous improvement) requests
- Develop and support page content for SCM internal/external
communication platforms
- Drive accountability for assigned initiatives, limit risk
exposure and create efficiencies as appropriate
- Responsible for developing and maintaining all communications
procedures/job aids and training business management staff and the
larger SCM team on communication processes
- Responsible for developing and implementing overarching
communications calendar, identifying appropriate processes for
quality assurance and attestations (approvals)
- Responsible for identifying solutions and training employees
for appropriate Business Continuity Plan /Paid Time Off coverage of
communications activities
- Identify opportunities for process improvement by conducting
root cause testing of all compliance and business metrics
- Present recommendations to develop, implement, and monitor
strategic approaches, effectiveness of support function, and
business performance improvement opportunities for managing risks
of the business
- Exercise independent judgment and provide guidance in diverse
support functions and operations for a single business group within
a line of business
- Collaborate, consult with senior members/leadership of the
Supply Chain Management leadership team on business routines and
communications
- Collaborate with senior executives on specific communications
and communication strategies
- Participate in a variety of assigned and ongoing business
operations to ensure success in meeting business goals and
objectives
- May mentor junior members of the communications support
team
- May support other business management functions as necessary.
Required Qualifications:
- 5+ years of Business Execution, Implementation, or Strategic
Planning experience, or equivalent demonstrated through one or a
combination of the following: work experience, training, military
experience, education Desired Qualifications:
- 5+ years of direct communications experience with internal
employee communications or corporate communications
- Experience leading communications for an enterprise
program
- Experience developing centralized workflow tool solutions for
communications programs
- Experience in drafting communication documents in "plain
English" (few words, easy to understand) to brand standards and
formalizing for intended audience
- Experience with reporting systems such as Tableau and Power
BI
- Preferred Supply Chain Management experience; sourcing &
procurement; Preferred experience with Corporate Communications or
as line of business lead communications consultant
- Able to synthesize large volumes of complex information into
easy to understand data points based on the intended audience
- Proven ability to interact and communicate successfully with
executive leadership at all levels of the organization.
- Experience in managing projects
- Ability to Lead and Collaborate across teams and in a highly
matrixed environment
- Proficient in Power Point, MS Word, Excel and SharePoint Job
Expectations:
- Position is required to be in the office 3 days in-person and 2
remotely if desired
- Expected travel 10 to 15 percent of your time over the course
of the year We Value Diversity At Wells Fargo, we believe in
diversity, equity and inclusion in the workplace; accordingly, we
welcome applications for employment from all qualified candidates,
regardless of race, color, gender, national origin, religion, age,
sexual orientation, gender identity, gender expression, genetic
information, individuals with disabilities, pregnancy, marital
status, status as a protected veteran or any other status protected
by applicable law. Employees support our focus on building strong
customer relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements. Candidates applying
to job openings posted in US: All qualified applicants will receive
consideration for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. Candidates
applying to job openings posted in Canada: Applications for
employment are encouraged from all qualified candidates, including
women, persons with disabilities, aboriginal peoples and visible
minorities. Accommodation for applicants with disabilities is
available upon request in connection with the recruitment
process.
Keywords: Wells Fargo, West Des Moines , Internal Communications Specialist / Lead Business Execution Consultant, Professions , West Des Moines, Iowa
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