CMS Risk Programs - QA Analyst

Company: Wells Fargo
Location: West Des Moines
Posted on: November 22, 2022

Job Description:

About this role: Wells Fargo is seeking a CMS Risk Programs - QA Analyst supporting Cards and Merchant Services Risk Program. Learn more about the career areas and lines of business at wellsfargojobs.com . In this role, you will:

• Examine and research complex programs, processes, claims, documentation, or files to ensure compliance with internal company requirements or agency or government regulations
• Perform advanced, comprehensive reviews of multiple types of executive resolution transactions and case reviews within a business line
• Identify risks and problem areas and recommend improvements
• Research risks and develop solutions for problems identified
• Perform branch or office inspections on key controls, procedural, or policy inspection points to ensure compliance with company requirements, agency or government regulations
• Evaluate staff knowledge and compliance with governing policies, procedures and regulations
• Provide support for exam management activities and any other initiatives as needed
• Mentor less experienced staff and assist with their development
• Consult with leadership related to results of assessment
• Communicate overall process or transaction quality
• Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies Required Qualifications, US:
  • 2+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications:
    • Familiarity with the CMS (Cards and Merchant Services) environment, including products, processes, systems, and leadership
    • Understanding of key access management risk components, including experience driving consistency and quality across all aspects of access management
    • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
    • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
    • Experience working with changing priorities and deadlines Other Desired Qualifications:
      • Experience supporting CMS (Cards and Merchant Services) business systems
      • Prior experience QA testing a plus
      • Experience developing SQL test scripts
      • Experience testing and validating user access levels
      • Ability to provide quality assurance and monitor system access across a matrixed organization
      • Advanced Excel skills with experience creating pivot tables and using V-lookup functions while performing data analysis in Excel Job Expectations: Position is Not Available for Visa Sponsorship Locations: 7000 Vista Drive, West Des Moines, IA 50266 8505 IBM Drive, Charlotte, NC 28262 4101 Wiseman Blvd Bldg 203, San Antonio, TX 78251 Candidate must reside within a reasonable commute to one of the addresses listed in the posting but will have the option to work from home. (3 days office/ 2 days remote)
        We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, West Des Moines , CMS Risk Programs - QA Analyst, Professions , West Des Moines, Iowa