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Employee Relations Consultant

Company: Wells Fargo
Location: West Des Moines
Posted on: May 10, 2020

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Human Resources develops and implements our team members, candidates, and operational strategies to support Wells Fargos business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice. Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR team members, strengthen controls, and scale technology infrastructure.

This is an exciting opportunity to join the Employee Relations Leadership and Sales Quality Review (LSQR) team as an Employee Relations Consultant.

As an Employee Relations Consultant on the LSQR team, you will be responsible for the communication, guidance and education of core and common Employee Relations (ER)/HR policies. You will provide support and consultation that champions company policy, vision and values, while maintaining a focus on risk mitigation. This role requires an adaptable approach in order to consult with a variety of leadership personalities, communication styles and expectations. This position acts as an independent, confidential resource providing clients with analysis of facts, conclusions and recommendation as appropriate.

Key Responsibilities include:


  • Conduct historical research, analyze information and provide summarization of facts and recommendations
  • Maintain accurate, timely, and required documentation of activities to ensure quality employee relations records and metrics
  • Collaborate with other centers of excellence such as HR Business Partners, Recruiting, the Law Department, and/or Internal Investigations
  • Provide counsel and assistance to team members and all levels of management on ER issues
  • Help research ER trends and issues
  • Routinely exercise judgment within broadly defined policies and practices
  • Recommend or take appropriate actions to address concerns as needed
  • Maintain the ability to work in a fast-paced environment and effectively manage competing priorities
  • Provide front-line support in the prevention, investigation, resolution, and referral of ER problems
  • Identification and analysis of ER issues, of a diverse scope, that require in-depth review of Wells Fargo policies and labor law legislation
  • Conduct dispute reviews to include corrective action and performance reviews
  • Consult and build relationships with all levels of team members


    Required Qualifications


    • 2+ years of employee relations experience, human resources experience, or a combination of both.


      Desired Qualifications


      • 1+ year of experience with conducting investigations
      • 2+ years of experience consulting on human resources policies and processes
      • Experience applying policies, employment laws and regulations
      • Knowledge and understanding of human resources analytics and reporting
      • Strong conflict resolution skills
      • Experience building partnerships and consulting effectively with leadership
      • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
      • Strong attention to detail and accuracy skills
      • Highly refined and professional verbal and written communications
      • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations
      • Ability to research, trend, and analyze data
      • Ability to manage a high volume of Employee Relations cases


        Other Desired Qualifications


        • Experience using a case management system
        • Bachelors Degree or higher


          Salary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.

          NC-Charlotte: Min: $63,900 Mid: $90,000

          TX-San Antonio: Min: $63,900 Mid: $90,000

          IA-West Des Moines: Min: $63,900 Mid: $90,000Street AddressNC-Charlotte: 8740 Research Dr - Charlotte, NC

          TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX

          IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IADisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.

          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Employee Relations Consultant, Professions , West Des Moines, Iowa

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