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BPM Technology Strategy Consultant

Company: Wells Fargo
Location: West Des Moines
Posted on: March 26, 2020

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The SEO Offices mission is to create a one Wells Fargo consistent, coordinated, and efficient operational excellence mindset through:

--- Ensuring that our business design and practices achieve our risk management goals and satisfy our regulatory priorities

--- Addressing regulatory inputs and clarifying strategic regulatory priorities

--- Aligning business strategies and execution

--- Driving greater consistency of process, practices and execution

--- Identifying opportunities for organization changes that reduce complexity and achieve the benefits of streamlined efficiencies

--- Establishing monitoring and accountability metrics to drive and maintain execution performance

We believe that Process Excellence is made up of elements of leadership, teamwork, methods, and practices. We believe it is foundational to the repeatability of any operation, service, function or capability we utilize in the bank. When learned and embedded into a business culture, a business can transform many key attributes including quality, cost, risk and productivity. Ultimately, we want to create an environment that maximizes the talent of our team members and our knowledge of Process Excellence so that we can deliver world class solutions and services to our customer base.

We are seeking an experienced professional to join us to help develop and deliver an Enterprise BPM Technology solution. This position will partner directly with the BPM Solutions delivery team and IT to help set and drive the Enterprise BPM platform strategy for applications, methodology and associated integrations. This will include responsibilities such as:

Primary Responsibilities:

--- Provides inputs to the Enterprise BPM Platform (iGrafx and other applications) Technology owner to maintain 1-3 year BPM technology roadmap

--- Performs industry BPM platform research, benchmarking and evaluation to ensure Wells Fargo is staying aligned to industry trending and BPM technology strategy.

--- Partner with various Systems of Records owners and BPM Technology owner to develop integration strategy, design and identify technical requirements between iGrafx and other systems of record to help relate business processes to additional critical business information (Risks, Controls, Applications, Organizations, Third Party Service providers, etc.)

--- Works with different strategic programs and initiatives across enterprise to integrate use of BPM technology platform and applications where BPM is a critical component of the program

--- Liaise and identify operational changes needed within each component with change impact on the sustenance of the overall framework. Change management will need to be accounted for in overall design, with opportunities to streamline individual components identified Business Architecture develop and enhance a robust meta model and correct object modeling relationships between different entity types to design Enterprise BPM architecture

--- Provide inputs to the Operational reporting and analytics team, so the value of information being unlocked through EIF can be clearly articulated and understood by each component owner

--- Partner with BPM Practice Leads to ensure strategic changes to the BPM Platform applications are translated and understood in each of those areas.

--- Represent iGrafx user base to help prioritize iGrafx enhancement requests received from LOB users

--- Subject matter expert on object modeling standards and functionality in iGrafx

  • Process Modeling & Analysis
  • Process Modeling & Architecture
  • Risk Management
  • Performance Management

    Secondary Responsibilities

    --- Subject matter expert on Process Definition methodology and Process Architecture practices and standards

    --- Partner with Process Definition Practice Lead to collaborate on proper use of Process Architecture entity types

    • Value Stream
    • Value Stream Stage
    • Business Scenario (Value Chain)
    • Process
    • Activity
    • Task

      --- Understands Process Decomposition - decomposing large complex business areas into process inventory

      --- Can provide guidance to Business Process Owner and other stakeholders on the high-level definition of processes and their linkages to the various elements of the enterprise (process, risk, control, application etc.)

      --- Helps with deployment, communication and education on changes to the Application and BPM Methods

      --- Partners with Training and Professional Development team to incorporate Process Definition methods and practices into training curriculum.

      --- Manage workload in JIRA and will provide regular updates to stories

      --- Collaborate with BPM Practice Leads and associated business partners to collect and incorporate solutions into the BPM practices that will help them meet their business needs (i.e. Compliance, Operational Risk, COSO, Audit, Technology)

      --- Participate in UAT and Regression testing.

      --- Will maintain iGrafx version matrix regarding new functionality coming available from the vendor and be able to interpret the impact of this into future release planning and prioritization

      A Successful Applicant Will Demonstrate

      --- Subject Matter Credibility An individual with a solid foundation for designing and providing requirements for integrated, internal and third party technology solutions.

      --- Leadership A strong matrixed lead who can develop, train, and lead a high-performing matrixed team, part of whom may be virtual. Comfortable leading in an environment of matrixed reports.

      --- Influencing Skills Proven ability as an effective and compelling communicator in both meeting room and large audience settings. Able to take complex and controversial subjects and bring clarity and ultimately consensus. One who operates in a highly-collaborative, results-orientated manner.

      --- Change Leadership Able to operate in an environment undergoing transformative and frequent changes, with the ability to retain pulse on changes and monitor from a change impact perspective

      --- Strategic Thinking and Implementation - Thinks broadly and strategically about business problems, presents thoughtful and evaluated solutions. Identifies business opportunities by delivering thoughtful analysis with strong logical thinking. Develops and implements creative solutions to business problems.

      Key Characteristics

      --- A leader who leads with conviction and is able to influence others to adopt and implement new approaches.

      --- Possesses strong presence, high energy, ability to manage complexity, broad scope and a frequently changing environment.

      --- Excellent business, industry, and technical acumen.

      --- Must have strong leadership, team building and collaboration skills as well as ability to drive and manage multiple initiatives.

      --- Excellent written and oral communication skills with ability to clearly communicate ideas and results to a variety of audiences, including senior leadership and team members without a technical background.

      --- Exhibits the right balance of confidence and humility through exceptional listening skills.

      --- Self-motivated and determined.

      --- Pragmatic and solutions-oriented.

      --- Drives for results with a relentless focus on execution and ability to deliver value quickly and incrementally.Required Qualifications

      • 8+ years of strategic planning experience

        Desired Qualifications

        • A BS/BA degree or higher in a quantitative discipline
        • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
        • iGrafx, ProVision or other enterprise process modeling experience
        • Intermediate Microsoft Visio skills
        • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
        • Relational database experience
        • Ability to manage complex projects in a large enterprise environment
        • Strong collaboration and partnering skills
        • Highly refined and professional verbal and written communications
        • Strong analytical skills with high attention to detail and accuracy
        • Advanced facilitation skills
        • Financial services industry experience
        • Ability to take on a high level of responsibility, initiative, and accountability
        • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
        • Agile experience
        • Experience analyzing business requirements and transforming those requirements into business rules

          Other Desired Qualifications--- Proven technical experience, implementing or involved in deploying an enterprise-grade technology platform and/or responsible for the integration of technology assets/functionality

          --- 4+ years of leadership experience

          --- Experience with Enterprise Data Management and collaborating with Application support teamsJob Expectations

          • Ability to travel up to 15% of the time

            Street AddressCO-Denver: 1700 Lincoln St - Denver, CO

            AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ

            IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA

            NC-Charlotte: 11625 N Community House Road - Charlotte, NC

            TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX

            TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX

            NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC

            MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

            IA-Des Moines: 800 Walnut St - Des Moines, IA

            AZ-Chandler: 2600 S Price Rd - Chandler, AZ

            NC-Charlotte: 301 S College St - Charlotte, NCDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.

            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , BPM Technology Strategy Consultant, Professions , West Des Moines, Iowa

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