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Systems Support Analyst 3

Company: Kforce Technology Staffing
Location: West Des Moines
Posted on: March 22, 2020

Job Description:

RESPONSIBILITIES Kforce has a client in search of a Systems Support Analyst 3 in West Des Moines, IA. Duties are varied and may include one or more of the following Provides technical systems support within a technology organization Provides support for complex technical issues and initiatives related to assigned applications, systems, databases andor other technical products and services Uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems Evaluates service level agreement criteria and identifies gaps in current technology process Participates in migrations from development to production, upgrades, installations andor configurations May write queries to extract data and validates data loads completes project sizing Updateswrites documentation and procedures and assists with related training Troubleshoots network, hardware and software issues using general guidelines, templates or direction from others Participates in writing test scripts Maintains change or issue logs Analyzes performance trends and recommends process improvements Understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems Participates in testing and updating the business continuation plan REQUIREMENTS 3+ years of systems support analysis experience To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed Relevant education andor training will be considered a plus Start your career off on the right foot with one of 'America's Top 500 Companies', as awarded by Forbes. Our client is known as a place where people feel included, valued, supported and respected. Innovative thinking and industry-leading technology allow their associates to thrive and grow in their careers. And with a priority placed on their culture and company principles, their commitment to diversity, ethics and the communities in which they operate is their driving force. Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, West Des Moines , Systems Support Analyst 3, Professions , West Des Moines, Iowa

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