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Analytic Consultant 3 - Consumer Control-Monitoring and Surveillance Analytics

Company: Wells Fargo Bank
Location: West Des Moines
Posted on: January 14, 2020

Job Description:

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. The Role Consumer Control Monitoring and Surveillance Analytics responsible for independently overseeing risk activities within Consumer Banking. The role will collaborate across community banking to design and implement data-driven monitoring in support of Incentive Compensation, Performance Management & Rewards, Self-Assurance Activities and risks. This individual contributor will also drive the creation of risk detection & monitoring strategies across systems, business processes, customers, team members, and interactions, using traditional risk analytics as well as advanced analytic techniques, such as machine learning. This foundation will in turn provide insightful analytics and key metrics & reporting to enhance accountability throughout Consumer Banking leadership structure. Responsibilities include: Identify and implement a data-driven, consistent process of surveillance and supervision for branch activities, with a particular emphasis on sales practices and operational risk. Collaborate with senior leaders and/or peers to develop robust actionable metrics and reporting to monitor sales practice and/or other field risk. Leverage advanced data analytics and machine learning techniques to identify risk patterns and trends and provide insights on the effectiveness of Branch Supervision programs and processes. Leverage both structured and unstructured data and Big Data analytic tools and platforms to provide insight into risk trends and help improve risk and monitoring processes. Partner closely with leaders across Community Banking to identify and optimize the ongoing risk analysis and reporting necessary to support first line accountability for sales practices and other key risk issues. Lead efforts in collaboration with First Line and Second Line of Defense groups to research, identify and implement workflow and real-time alerts capabilities. Leverage data and analytics to inform and influence line of business strategic planning team in long term plan development around sales supervision. Partner closely with other Community Bank Risk Management teams to support Branch Quality Reviews, Compliance Reviews and other activities providing data analytics as required. Responsible for all aspects of rolling out detection and monitoring strategies across 6,000 branches, including but not limited to project management, requirements gathering, development, testing and implementation Collaborate with the front line business and control teams provide monitoring and surveillance solutions in response to Issue Management needs for Consent Orders, MRAs and Corrective Actions. Preferred location: 11601 N. Black Canyon Hwy Phoenix, AZ; 7001 Westown Parkway Des Moines, IA; 2701 Wells Fargo Way Minneapolis, MN or 301 S. Tryon St Charlotte, NC. Other WF Consumer Lending footprint locations will be considered. Required Qualifications 5+ years of reporting experience, analytics experience, or a combination of both; or a BS/BA degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 3+ years of reporting experience, analytics experience, or a combination of both Desired Qualifications Excellent verbal, written, and interpersonal communication skills Extensive knowledge and understanding of research and analysis Strong analytical skills with high attention to detail and accuracy Other Desired Qualifications Knowledge of Wells Fargo Community Bank products, sales processes, data and systems. Prior experience working with analytic capabilities. Effective leadership ability to drive successful execution of strategic plans; ability to plan, prioritize and set goals. Must possess strong collaborative skills. Excellent analytical, critical thinking and problem-solving skills with attention to detail and accuracy. Ability to communicate powerfully and prolifically to senior and executive leaders and simplify the complex. Ability to influence without direct authority, create and manage (while achieving results) large-scale change and influence people at all levels of the organization. Demonstrated ability to execute effectively in a matrixed organization, develop partnerships with many business and functional areas. Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulatory examiners and internal auditors. Ability to lead through adversity and adjust to changing priorities. Demonstrated SQL skills to include the ability to write complex queries and database knowledge in order to analyze data sources across a variety of sources including but not limited to BMG, EIW, Customer Interactions, MDSS, CIS, HR, and STS Demonstrated expertise with SQL, SAS, Python or R. Demonstrated experience with SAS Visual Analytics and SAS Visual Investigator Demonstrated experience with both supervised and unsupervised machine learning techniques. Street Address AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA MN-Minneapolis: 2701 Wells Fargo Way - Minneapolis, MN NC-Charlotte: 301 S Tryon St - Charlotte, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, West Des Moines , Analytic Consultant 3 - Consumer Control-Monitoring and Surveillance Analytics, Professions , West Des Moines, Iowa

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