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Operations Associate Money Desk

Company: Robert Half Office Team
Location: West Des Moines
Posted on: December 2, 2019

Job Description:

DescriptionOpportunities for a Customer Service Representative!Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Financial Services industry? Then you may be the candidate who OfficeTeam is looking for. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for a short-term temporary-to-full-time position in West Des Moines, Iowa, this Customer Service Representative opportunity could be for you!How you will make an impact:

  • Manage the fielding and sending of important written business correspondence
  • Give exceptional customer service in a timely fashion
  • Be a part of business development by by actively cross-selling and referring customers
  • Manage and place incoming telephone callsRequirements
    • No stranger to performing extensive research to resolve complex customer inquiries
    • Strong communication skills, both verbally and in writing
    • Strong customer service and office administrative skills
    • A consistently positive approach to your work that is rooted in a businesslike professionalism
    • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
    • Strong problem solving and analytical skills
    • Microsoft Word experience highly valued
    • Background working with email
    • Solid understanding of 10 Key Accounting
    • Business review documents experience preferred
    • General familiarity with data entry
    • Practical knowledge of numeric data entry
    • Adeptness in copying
    • Alpha 6,000 - 8,000 kph experience
    • Comprehension of order entry
    • Call center experience highly desired
    • Proficiency in navigating basic office equipment and protocols
    • Good understanding of Microsoft Excel
    • Earlier work involving internal communications
    • Previous experience working with Microsoft Outlook
    • Database management experience highly preferred
    • Demonstrated knowledge of customer service
    • 1+ years of past relevant experience
    • Ability to interact effectively with internal and external partners and clients/customers
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find informationWe are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today!Send your most updated resume to Shasta.Coe@officeteam.com for immediate consideration!OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.Apply for this job now or contact us today at 888.490.4154 for additional information.All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.Salary: $14.25 - $16.50 / HourlyLocation: West Des Moines, IADate Posted: November 27, 2019Employment Type: TemporaryJob Reference: 01500-0011277812Staffing Area: OfficeTeam

Keywords: Robert Half Office Team, West Des Moines , Operations Associate Money Desk, Other , West Des Moines, Iowa

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