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Ringer Associate

Company: Von Maur
Location: West Des Moines
Posted on: September 11, 2019

Job Description:

Save Overview Von Maur was founded in 1872 with two simple goals - provide a wide selection of quality merchandise and establish excellent customer service principles by treating every customer like family. Since then, Von Maur has deliberately and steadily grown and expanded the variety of services offered to our customers. Our wide range of customer services include free delivery, complimentary gift wrapping, no questions asked customer return policy, alterations, and an interest free charge card. Today, 33 Von Maur stores are scattered across 15 states: Alabama, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, New York, Ohio, Oklahoma and Wisconsin; and we're still expanding. Our corporate headquarters and e-commerce facility are located in Davenport, Iowa. The integrity and values that have pleased our customers for generations also make Von Maur a wonderful place to work. We value the diversity of our employees and each associate contributes in a unique way to our customer's experience. Von Maur employees are friendly and have a passion for customer service. Being a part of our team requires dedication, enthusiasm and flexibility. Associates are empowered to make decisions, acting in the best interest of the customer. Our company culture is characterized by a promote from within philosophy. We hire people with the intent to promote them as far as their ability and ambition will take them. Von Maur provides high quality jobs with excellent benefit packages that have a positive impact on the health, happiness and future of our associates and their families. Responsibilities A Ringer provides excellent customer service by completing tasks on the POS terminal accurately and efficiently. Primary job responsibilities of a Ringer include the following: - Rings POS transactions (sales, returns, even exchanges). - Maintains cleanliness and organization of department cash wraps; gathers supplies from customer service as needed. - Answers incoming telephone calls; directs calls to employees requested or takes a message. Places telephone calls to the customer service desk for cash advances when need. - Replaces merchandise to the selling floor, as needed. - Performs non-sell functions on the POS terminal (transfers/damages).

Keywords: Von Maur, West Des Moines , Ringer Associate, Other , West Des Moines, Iowa

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