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Operational Risk Consultant 4 - Wholesale Fraud Reporting and Analytics

Company: Wells Fargo
Location: West Des Moines
Posted on: June 15, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.The Wholesale Banking segment contains products sold to large and middle market commercial companies, as well as to consumers on a wholesale basis. Wholesale Operational Risk Control (WORC), which oversees risk mitigation and control activities for all Wholesale Banking business lines and risk management teams, is recruiting a Governance & Strategy Consultant. This Operational Risk Consultant 4 (ORC 4) will report to the Wholesale Fraud Risk Management (WFRM) Governance & Strategy Leader and will be primarily focused on supporting all fraud and ID Theft-related metrics and reporting to ensure compliance with Corporate Policies and other guidance.Primary responsibilities include:

  • Design, build, and execute monthly and quarterly team reporting and analysis processes as required
  • Assess and track changes for Corporate and Wholesale Policies and guidance that impact the Program, Program reporting, Program tools, and support structure
  • Create and maintain operational processes/procedures for key team functions
  • Establish relationships with key Operational Risk partners to align work processes as appropriate
  • Assist with information requests and coordination efforts related to audits and exams of the Fraud and Identity Theft Programs or requests from other key stakeholders
  • Support various administrative functions, including but not limited to, maintaining up to date contact and distribution lists; managing the Departmental Shared Mailbox; maintaining the Wholesale Fraud Risk Management SharePoint site; and maintaining the departmental Shared Drive hierarchy/structure
  • Special projects as assignedAs a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:
    • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
    • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture, which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit s risk appetite and all risk and compliance program requirements.

      Required Qualifications
      • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

        Desired Qualifications
        • Advanced Microsoft Office skills
        • Excellent verbal, written, and interpersonal communication skills
        • Strong analytical skills with high attention to detail and accuracy
        • Ability to interact with all levels of an organization
        • Data collection and reporting experience
        • Experience using data analysis to identify trends
        • Tableau experience
        • Experience creating dashboards and reporting formats
        • Strong research skills
        • Ability to develop and manage business relationships
        • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
        • Ability to work independently
        • Strong organizational, multi-tasking, and prioritizing skills
        • Experience delivering results in a fast-paced, deadline driven environment
        • Ability to quickly learn business operations and processes

          Other Desired Qualifications
          • Demonstrated competency in wholesale fraud or operational risk management, including experience with Wholesale/Commercial businesses and fraud scenarios
          • Outstanding problem solving and analytical skills with high attention to detail and the ability to turn findings into strategic imperatives
          • Meeting facilitation experience leading discussions that result in consensus and commitment

            Job Expectations
            • Ability to travel up to 10% of the time

              Street Address
              NC-Charlotte: 301 S Tryon St - Charlotte, NC
              AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
              MN-Minneapolis: 600 S 4th St - Minneapolis, MN
              IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA
              ID-Boise: 3033 Elder St - Boise, ID
              TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX


              Disclaimer

              All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

              Relevant military experience is considered for veterans and transitioning service men and women.
              Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
              Associated topics: device, inside sales, internal sales, inventory, manufacture, procurement, warehouse, warehouse associate, wholesale, wireless product

Keywords: Wells Fargo, West Des Moines , Operational Risk Consultant 4 - Wholesale Fraud Reporting and Analytics, Other , West Des Moines, Iowa

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