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Loan Servicing Specialist 3

Company: Wells Fargo
Location: West Des Moines
Posted on: March 12, 2019

Job Description:

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. The Operations Group is responsible for key functions critical to achieving Wells Fargo's Vision and Values. Operations provides foundational banking services for many businesses across the enterprise. We have an experienced leadership team and highly engaged team members committed to being a competitive advantage for Wells Fargo. From protecting customers from fraud to assisting bankers with opening new deposit accounts, from enabling companies to wire funds to processing millions of transactions accurately and timely each day, the critical work our team does creates the experience customers have with Wells Fargo. The work we do directly impacts Wells Fargo's ability to attract and retain customers. Together, with our valued partners, we strive to provide an outstanding customer experience across our business every day. Our Customer Account Management team focuses on the customer and strives for operational excellence in servicing mortgage loans and home equity products for our customers. The Loan Servicing Specialist 3 will work within the Cash Claims Team. The primary job function of this role is to rotate between functions and complete the tasks that are needed by the business for that day. Responsibilities will include (but not limited to) the following: - High volume, routine and repetitive, time-sensitive tasks requiring research and problem-solving skills - Utilizes multiple system applications to complete assigned work - May perform data entry utilizing excel spreadsheets and departmental databases to update information and create documents - Contribute to the review, update, and establishment of new procedures and practices to identify time/cost savings - Perform miscellaneous duties as assigned or required - Will also assist in providing back-up for others within the department on an as-needed basis *Hours: 7am - 3:30pm OR 8 am - 4:30 pm Monday-Friday. Required Qualifications: - 6+ months of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment Desired Qualifications: - Basic Microsoft Office skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Strong analytical skills with high attention to detail and accuracy - Excellent verbal, written, and interpersonal communication skills - Ability to interact with all levels of an organization - This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. Job Expectations: - This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. How to Express Interest in This Job: Wells Fargo invites you to apply for this job at ************************************************************************************************************* & FOCUS=Applicant & SiteId=1 & JobOpeningId=******* & PostingSeq=1. All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Loan Servicing Specialist 3, Other , West Des Moines, Iowa

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