Sr Community Engagement Spec (Des Moines / Polk County)
Company: Molina Healthcare
Location: West Des Moines
Posted on: September 19, 2023
Job Description:
Molina Healthcare -is hiring for a -Sr. Community Engagement
Specialist -in/near the -Des Moines, Polk County -area.
Are you passionate about serving your community? Do you enjoy
building relationships?
Come join our growing -Community Growth & Engagement -team at
Molina Healthcare!
Community Engagement is more than just participating in events and
programs-at Molina, we focus on making an impact on people's lives,
whether it is assisting with resources or education about our
health plan.
The -Sr. Community Engagement Specialist -involves working with a
wide variety of community partners to grow Molina's membership and
improve the health and well-being of the Community. -Under limited
supervision, you will be responsible for carrying out enrollment
events and activities to help grow Molina Healthcare as the choice
Medicaid provider in the community. - You will do this by hosting
and attending community events, delivering presentations, attending
meetings, distributing educational materials, health fairs and
more. -
This is a Field-Based position. - You will be in the field engaging
with CBO's (Community Based Organizations) 50 to 75% or more of the
time (Molina reimburses mileage).
This position offers great flexibility and allows for you to manage
your territory and schedule to meet business needs. Molina's
leadership team leads with empowering you to do what you love best
by helping others.
- Bilingual a plus
- There may be events/health fairs/etc... scheduled in the
evening or on a weekend day. Qualified candidates must have the
flexibility to be available when these events arise.
- Must have a valid driver's license and reliable transportation.
(Molina reimburses mileage).
- High priority given to those who have worked either in a
similar role, (non-profit, advocate, community facing, have
established community relationships etc..)
KNOWLEDGE/SKILLS/ABILITIES
- Under limited supervision, responsible for carrying out
enrollment events and achieving assigned membership growth targets
through a combination of direct and indirect marketing activities,
with the primary responsibility of improving the plan's overall
"choice" rate. - - Works collaboratively with other key departments
to increase the Medicaid assignment percentage for Molina.
- Works closely with other team members and management to
develop/maintain/deepen relationships with key business leaders,
community-based organizations (CBOs) and providers, ensuring all
efforts are directed towards building membership for Medicaid and
related programs. Effectively moves relationships through the
"enrollment" pipeline.
- Responsible for achieving monthly, quarterly, and annual
enrollment goals, and growth and choice targets, as established by
management.
- Schedules, coordinates & participates in enrollment events,
encourages key partners to participate, and assists where
feasible.
- Works cohesively with Provider Services to ensure providers
within assigned territory are aware of Molina products and
services. - Establishes simple referral processes for providers and
CBOs to refer clients who may be eligible for other Molina
products.
- Viewed as a "subject matter expert" (SME) by community and
influencers on the health care delivery system and wellness
topics.
- Delivers presentations, attends meetings and distributes
educational materials to both members and potential
members.
- Assists with all incoming calls and assist perspective members
or members with health access related questions.
- Identify partnerships with key sponsorship opportunities and
provide justification to determine Molina's participation.
-
- Identify and promote Molina's programs out in the community and
creates opportunities for employees to participate.
- Responsible for managing their own daily schedule in alignment
with department goals and initiatives as assigned by
regions.
- Key in the development of SMART goals and provide input on
department priorities.#LI-TR1
JOB QUALIFICATIONS
Required Education: -Bachelor's Degree or equivalent, job-related
experience.Preferred Education: -Bachelor's Degree in Marketing or
related discipline.
Required Experience:
- Min. 3 years of related experience (e.g., marketing, business
development, community engagement, healthcare industry).
- Demonstrated exceptional networking and negotiations
skills.
- Demonstrated strong public speaking and presentations
skills.
- Demonstrated ability to work in a fast-paced, team-oriented
environment with little supervision.
- Must be able to attend public events in outdoor venues in all
weather conditions.
- Must be able to sit and stand for long periods.
- Must be able to drive up to 3 hours to attend events. - Must be
able to lift 30 pounds.
Required License, Certification, Association:
- Completion of Molina /DHS/MRMIB Marketing Certification
Program/Covered CA Certified.
- Must have valid driver's license with good driving record and
be able to drive within applicable state or locality with reliable
transportation.
Preferred Experience:
- Bilingual, English/Spanish highly preferred.
- Solid understanding of Health Care Markets, primarily
Medicaid.
- Previous healthcare marketing, enrollment and/or
grassroots/community outreach experience a plus.
- 5 years of outreach experience serving low-income
populations.
- 3 - 5 years project management experience, preferably in a
health care or outreach setting.
- Experience presenting to influencer and low-income audiences. -
- -
- Experience in sales or marketing techniques.
- Fluency in a second language highly desirable.
Preferred License, Certification, Association:
- Active Life & Health Insurance
- Market Place Certified
To all current Molina employees: If you are interested in applying
for this position, please apply through the intranet job
listing.
Molina Healthcare offers a competitive benefits and compensation
package. Molina Healthcare is an Equal Opportunity Employer (EOE)
M/F/D/V.
Key Words: -health coach, community health advisor, family
advocate, health educator, liaison, promoter, outreach worker, peer
counselor, patient navigator, health interpreter and public health
aide, -community lead, community advocate, nonprofit, non-profit,
social worker, case worker, housing counselor, human service
worker, -Navigator, Assistor, Connecter, Promotora, marketing,
marketing coordinator, marketing specialist, social service, SSW,
educator
Pay Range: - $17.13 to $33.41 per hour*
*Actual compensation may vary from posting based on geographic
location, work experience, education and/or skill level.
Keywords: Molina Healthcare, West Des Moines , Sr Community Engagement Spec (Des Moines / Polk County), Other , West Des Moines, Iowa
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