Mid-day /closing associates
Company: Express, Inc.
Location: West Des Moines
Posted on: May 22, 2023
|
|
Job Description:
Overview
This is a unique and exciting time to join Express. Since launching
our EXPRESSway Forward strategy in 2020, we have been steadily
advancing a transformation from being known as a store in the mall
to a brand with a purpose, powered by a styling community. We
believe that clothes can serve a higher purpose to make people look
the way they want to look and feel the way they want to feel, and
our Express brand purpose - We Create Confidence & Inspire
Self-Expression - speaks to the role our brand can play in their
lives.
Today, we are reimagining our retail and outlet stores with a
spirit of hospitality so everyone who walks through our doors has a
positive experience and leaves wanting to be a part of Generation
Express. We call our stores 'Style Studios' and our sales associate
teams 'Style Squads' - and they are the most important part of our
transformation. Our culture is defined by three values - Express
Yourself, Express Together, Express Success - and we invite you to
join us and help build, activate and amplify the Express styling
community.
For more information about Express, Inc. please visit
www.express.com.
Responsibilities
Location: __________
The Sales Associate is responsible for providing a great in-store
shopping experience for customers. The Sales Associate assists with
additional tasks including, but not limited to, stocking, cleaning,
and folding merchandise.
Flawless Execution
* Maintain a clean and organized sales floor, checkout, fitting
room, and stock room to ensure the store is safe and inviting to
customers.
* Follow company policies and procedures to ensure the safety of
all our associates and customers.
* Assist with product launch changes according to company SOP.
Provide a Great Customer Experience
* Deliver on all aspects of the customer experience model.
* Process transactions quickly and accurately reducing the
customers wait time.
* Positively resolve customer service-related issues as they arise
and determine resolution or escalate further - communicate all
issues and resolutions to Store Management.
* Drive credit and loyalty member programs by explaining benefits
and encouraging customers to participate.
Other essential functions may occur as directed by your
supervisor.
Essential Qualifications
* Education: High School or Equivalent
* Years of Experience: 0-2 of relevant job experience - minimum 6
months
* Proficient in use of technology (iPad, registers)
* Meets defined availability criteria, including nights, weekends
and non-business hours
* Meets physical requirements
Preferred Qualifications (skills and abilities)
* Previous retail experience preferred
* Customer service skills and ability to interact with
customers
* Strong verbal and written communication skills specifically with
customers, sales leadership team and associates
* Demonstrated collaborative skills and ability to work well within
a team
Closing
As an equal opportunity employer, Express does not discriminate in
hiring or terms and conditions of employment on the basis of any
federal, state, or locally protected class. Express only hires
individuals authorized for employment in the United
States.Notification to Agencies: Please note that Express does not
accept unsolicited resumes or calls from third-party recruiters or
employment agencies.In the absence of a signed Master Service
Agreement and approval from HR to submit resumes for a specific
requisition,Express will not consider or approve payment to any
third-parties for hires made.
Keywords: Express, Inc., West Des Moines , Mid-day /closing associates, Other , West Des Moines, Iowa
Click
here to apply!
|