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Senior Consumer Cards Communication Specialist

Company: Wells Fargo
Location: West Des Moines
Posted on: March 20, 2023

Job Description:

About this role: Wells Fargo is seeking a Senior Consumer Cards Communication Specialist to join the Business Planning and Consumer Insights team, as part of the Cards & Merchant Services (CMS) organization within the Consumer Lending group. This role will support internal and external communication needs of the Consumer Cards and Marketing team. Learn more about the career areas and business divisions at . In this role, you will:

  • Work independently to develop, test, and execute digital and in-person communications strategies within and across teams
  • Source and curate relevant content for the audience and tactic
  • Work closely with senior leaders, both internally and externally, to coordinate events, newsletters, and team updates
  • Develop and lead initiatives to promote positive work culture, including employee recognition
  • Develop and maintain calendar for management, and execution of all Cards business unit events and routines, both ongoing and ad-hoc
  • Maintain library of team communications and documents
  • Serve as subject matter expert on internal communications tools and capabilities
  • Lead or execute communication based initiatives and activities
  • Implement communications strategies to promote and protect Wells Fargo's reputation
  • Track and measure results to ensure they are in line with intended outcomes and business objectives
  • Partner with other Communications teams to ensure alignment of communications strategies and messaging Required Qualifications, US:
    • 4+ years of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications:
      • 2+ years of financial service industry experience preferably in credit card
      • Experience writing and editing internal communications and external materials in a corporate environment or financial institution
      • Excellent communication skills and ability to articulate complex material to a diverse audience
      • Experience managing multiple projects simultaneously
      • Knowledge and understanding of corporate communication tools and practices
      • Ability to be flexible and adjust plans quickly to meet changing business needs
      • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
      • Ability to take initiative and work independently with minimal supervision
      • Strong time management skills and ability to meet deadlines
      • Strong organizational, multi-tasking, and prioritizing skills
      • Strong attention to detail and accuracy skills Job Expectations:
        • This position offers a hybrid work schedule
        • Ability to travel up to 10% of the time Posting Locations:
          • 2200 Concord Pike, Wilmington, DE 19803
          • 150 E 42nd St, New York, NY 10017
          • 2800 S Price Rd, Chandler, AZ 85286
          • 250 E John Carpenter Fwy, Irving, TX 75062
          • 800 S Jordan Creek Parkway, West Des Moines, IA 50266
          • 401 S Tryon St, Charlotte, NC 28202 Required locations for this position are listed above. Candidate must reside within a reasonable commute to a site location listed. Relocation assistance is not available for this position. Job posting may come down early due to volume of applicants This position is not eligible for Visa sponsorship New York - New York City Pay Range: $87,700.00 - $155,900.00 Annually Salary range is determined by location of the job
            Pay Range $80,400.00 - $143,000.00 Annual Benefits
            • Information about Wells Fargo's employee benefits We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Wells Fargo, West Des Moines , Senior Consumer Cards Communication Specialist, Other , West Des Moines, Iowa

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