Anthropologie Customer Associate
Company: URBN
Location: West Des Moines
Posted on: March 18, 2023
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Job Description:
A Customer Associate contributes to driving sales through
providing a genuine and unique experience to each customer.Customer
ExperienceCustomer Connection: initiates genuine conversation to
engage with the customer in a personalized way where all customers
feel welcome, heard and valuedSelling Culture: supports a selling
environment in all areas of the sales floor by connecting with
multiple customers and sharing product suggestionsOmni-Channel
Service: provides a frictionless customer experience by utilizing
technology to transact in the moment, find sizes and colors, and
place orders for items not available in storeTeamwork +
CommunicationTeam Player: builds productive relationships with
peers; asks for support when needed and makes an effort to help
othersShare Knowledge: participates in the learning and sharing of
product knowledge, current trends, and personal styling priorities
to inspire the customerEmployee Recognition: contributes to a
positive team morale participating in store initiatives and
highlighting peers and leaders through the SPARKED journalInsights
& Feedback: provides insights related to the customer and employee
experience and communicates feedback to Store LeadershipVisual +
Business OperationsBusiness Acumen: understands their contribution
to service and selling on every shift in order to impact the
store's businessProduct Flow: supports the shipment process to gain
awareness of product, including what's new and what's restock;
contributes to completion of omni order fulfillment processes while
maintaining stock levels of the floorStore Environment: maintains
Anthropologie's visual and operational standards while keeping the
focus on the customer; stays current on merchandising updatesThe
above information has been designed to indicate the general nature
and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to thisjob.
Keywords: URBN, West Des Moines , Anthropologie Customer Associate, Other , West Des Moines, Iowa
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