Senior SRE Lead
Company: Wells Fargo
Location: West Des Moines
Posted on: March 16, 2023
|
|
|
Job Description:
About this role:
At Wells Fargo, we want to satisfy our customers' financial needs
and help them succeed financially. We're looking for talented
people who will put our customers at the center of everything we
do. Join our diverse and inclusive team where you'll feel valued
and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding
talent. It all begins with you.
Wells Fargo is seeking a Lead Systems Operations Engineer within
the Consumer Lending Technology (CLT) team. Learn more about the
career areas and lines of business at wellsfargojobs.com .
This position will lead an assessment of the current production
application support processes and staff in place within the
Consumer Lending Technology (CLT) team. They will identify the best
path to achieving a more Site Reliability Engineering (SRE) focused
support organization. Upon completion of the assessment, the person
in this role will be asked to implement many of the domains within
the target state organization.
In this role, you will:
Lead complex, broad impact initiatives including provision of high
level systems consultation for the technology teams
Work as key participant in large scale planning of computer systems
and network infrastructure for Systems Operations functional
area
Review and analyze complex technical challenges, as well as
escalated support issues related to core business solutions that
require in depth evaluation of multiple factors, such as
alternatives, enhancements, periodic systems reviews, or
improvements to existing systems
Make decisions on technical changes and enhancements
Consult with engineering team on change design requiring solid
understanding of technical process controls or standards that
influence and drive new initiatives
Collaborate and consult with technical peers, colleagues, and mid
to more experienced level managers to resolve systems support
issues and achieve goals
Overall design and implementation of the SRE functions within CLT.
Successful SRE team implementations will cover the following:
Evaluating and enhancing the current 24x7x365 on-call activities
supporting the critical CLT production services. This will include
incident and outage management, root cause analysis, etc.
Developing and implementing monitoring solutions for application
performance, availability, latency and resource efficiency.
Setting, measuring and meeting Service Level Objective (SLOs) for
critical CLT services.
Implementation and improvement (including automation) of Continuous
Integration (CI) and Continuous Deployment (CD) of supported
applications and configurations.
Identifying, engineering, and implementing various types of
automation to assist in performing all of the previously mentioned
functions.
Identify and reengineer poorly designed or outdated
code/configurations (technical debt) within applications and
services. This will decrease overall cost and complexity of
support, and enable other SRE areas, such as automation and
monitoring.
Application capacity planning, infrastructure management,
disaster/resiliency planning.
Overall responsibility and accountability for Change Management
processes and metrics
Will work with Development teams to insure that the newly defined
SRE functions/teams are engaged in all phases of the product
development lifecycle, including:
Design: Providing input for scalable, resilient systems.
Establishing SLA/SLA for services
Build: Confirm Metrics/instrumentation can be captured accurately.
Define error budget
Release: Automate and release product (CI/CD). Consider and support
'canary' release approaches
This leader will make recommendations on how to fill any gaps in
current support teams, as well as identifying additional resources
and roles that need to be included in the go forward SRE model.
Required Qualifications, US:
5+ years of Systems Engineering, Technology Architecture
experience, or equivalent demonstrated through one or a combination
of the following: work experience, training, military experience,
education
5+ years of experience in software or DevOps engineering roles,
including 5 or more years of experience building and leading
technical teams.
Fully experienced in all aspects of CI/CD
Proficient with various programming languages such as
Python/Java/Ruby/Perl/.Net/Go for building automation or
integration with APIs
Proficiency with application monitoring platforms such as
AppDynamics, Splunk, Elastic Search, etc.
Desired Qualifications:
A BS/BA degree or higher
Strong emphasis on SRE as an engineering discipline with a focus on
automation
Deep understanding and experience with centralized configuration
management, coordination and provisioning technologies, such as
Ansible, Chef, Puppet, etc.
Experience supporting infrastructure and services in *nix and
public cloud environments (AWS, GCP, etc.)
Experience building and supporting containerized application
technologies including Docker, Kubernetes
Ability to communicate effectively, in both written and verbal
formats, with senior executive-level leaders
Strong relationship management skills
Strong project management experience
Ability to drive and lead organizational change in a dynamic
environment
Ability to influence, partner, and negotiate with senior business
leaders to gain commitment to accomplish business goals
Ability to effectively partner and influence at the executive
level
Ability to work and influence successfully within a matrix
environment and build effective business partnerships with all
levels of team members
Ability to operate effectively in a geographically dispersed
organization
Advanced understanding of IT industry frameworks including ITIL,
IT4IT, COBIT
Knowledge and understanding of Information Technology process
management improvements
Ability to manage efforts that require integration of multiple
technology systems, operations, or processes
Knowledge and understanding of technology production support: fast
paced dynamic customer facing application which requires high
availability
Outstanding problem solving and analytical skills with ability to
turn findings into strategic imperatives
Ability to prioritize work, meet deadlines, achieve goals, and work
under pressure in a dynamic and complex environmen
Experience providing application development and/or production
support for Financial Services applications.
Job Expectations:
Ability to work additional hours as needed
Flexibility to work in a 24/7 environment
Ability to travel up to 20% of the time
Willingness to work on-site at stated location on the job opening,
hybrid or as needed
@RWF22
Pay Range
$96,600.00 - $171,800.00 Annual
Benefits
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in
the workplace; accordingly, we welcome applications for employment
from all qualified candidates, regardless of race, color, gender,
national origin, religion, age, sexual orientation, gender
identity, gender expression, genetic information, individuals with
disabilities, pregnancy, marital status, status as a protected
veteran or any other status protected by applicable law.
Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified
applicants will receive consideration for employment without regard
to race, color, religion, age, sex, sexual orientation, gender
identity, national origin, disability, or status as a protected
veteran.
Company: WELLS FARGO BANK
Req Number: R-234817-1
Updated: Tue Feb 28 00:00:00 UTC 2023
Location: WEST DES MOINES,Iowa
Keywords: Wells Fargo, West Des Moines , Senior SRE Lead, Other , West Des Moines, Iowa
|
Click
here to apply!
|
