Associate Escalation Representative, West Des Moines, IA

Company: AppleOne
Location: West Des Moines
Posted on: March 5, 2023

Job Description:

This Associate Escalation Representative, West Des Moines, IA Position Features:
--- Great Benefits
--- 401 K Plan
--- Fortune 500
Immediate need for associate escalation representative, West Des Moines, IA.
Job description:
Support internal and external customers in responding to customer inquiries and complaints regarding financial products and services. Receive direction from supervisors, and escalate questions and issues to more experienced individuals. Interact with internal and external customers regarding inquiries and complaints, serve as an intermediary between parties to resolve disputed matters, and negotiates, and enacts settlements accordingly. Apply for this great position as a associate escalation representative, West Des Moines, IA today! AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.
If you believe you need a reasonable accommodation due to a disability or health condition in order to search for a job opening or to apply for a position, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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