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Call Center Representative

Company: Collabera
Location: West Des Moines
Posted on: January 23, 2023

Job Description:

Position Details: Client: Fortune 500 (Banking Giant)Role: Call Center RepresentativeProject Location: West Des Moines, Iowa Project Duration: 06 Months (Possibility of Extension)Job Responsibilities:

  • Handle inbound calls and listen to customers' concerns, issues and questions
  • Help customers with details of financial products, financial transaction and account related information
  • Resolve customers' concerns and answer customers' questions to your best ability
  • Refer issues and questions to managers if necessaryRequired Skills:
    • 2 years of call center, contact center or call handling experience.
    • Customer service from Banking, financial or mortgage industry is great plus.customer service representative, call center representative, inside sales representative, sales representative, customer care representative, customer success specialist, customer relations representative, client support representative, customer service agent, credentialing specialist, member service representative, fraud & claims, customer service specialist, CSR, customer response technician, receptionist, front desk, front office, front-desk, medical receptionist, collection representative, collections representative, customer advocate associate, customer service technician, customer service, call center, contact center, customer service associate, account representative, accounts representative

Keywords: Collabera, West Des Moines , Call Center Representative, Other , West Des Moines, Iowa

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