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Team Lead - Keyholders

Company: Anonymous
Location: West Des Moines
Posted on: November 15, 2022

Job Description:

In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley's objectives and standards.At Vera Bradley, our Team Leaders are also referred to as Key Holders as they are responsible for opening and closing the store in addition to leading the team to reach sales goals and provide an amazing shopping experience.ESSENTIAL DUTIES and RESPONSIBILITIES (Note: Other duties may be assigned)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Set high standards and motivate the team to create a great customer experienceResponsible for exceeding sales goals, building store traffic, converting customers, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationshipsAct as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core ValuesAssist leadership team with planning, implementing, and maintaining the visual merchandising brand standardsAssist with store operational duties including inventory, ordering, training, e-mailing and calling customers, and opening closingAct a liaison between store associates and store leadership to create a fun and collaborative work environmentMaintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating a great customer experience, store associate engagement and shrinkEDUCATION AND/OR EXPERIENCEHigh School graduate or equivalent strongly preferredPrior retail experience strongly preferred; prior management experience strongly preferredExperience in specialty retail strongly preferredExperience with retail POS system a plusKNOWLEDGE, SKILLS, AND ABILITIESThe requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Dependable with open availability and flexible to work nights, weekends and holidaysStrong desire and ability to serve customers and solve problemsAbility to lead, motivate and promote a team environmentExcellent interpersonal, written and verbal communication skillsDetail oriented with the ability to manage multiple tasks simultaneouslyMust be polished, polite and professionalAbility to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulnessFlexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environmentENVIRONMENT and PHYSICAL DEMANDSThe environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Constant walking and standing; frequent bending, stooping and reachingStrong sensory skills such as good eyesight, good hearing, and dexterityAbility to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbsFor more information, please click the following links:Equal Employment Opportunity is The Law (in English)Equal Employment Opportunity is The Law (in Spanish)Equal Employment Opportunity is The Law (Supplement in English)Equal Employment Opportunity is The Law (Supplement in Spanish)Pay Transparency (in English)Pay Transparency (in Spanish)If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to . Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case In partnership with store leadership, work alongside store associates providing daily direction, communication and training to execute daily action plans in accordance with Vera Bradley's objectives and standards.At Vera Bradley, our Team Leaders are also referred to as Key Holders as they are responsible for opening and closing the store in addition to leading the team to reach sales goals and provide an amazing shopping experience.ESSENTIAL DUTIES and RESPONSIBILITIES (Note: Other duties may be assigned)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Set high standards and motivate the team to create a great customer experienceResponsible for exceeding sales goals, building store traffic, converting customers, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationshipsAct as a Brand Ambassador consistently modeling and upholding the Vera Bradley Core ValuesAssist leadership team with planning, implementing, and maintaining the visual merchandising brand standardsAssist with store operational duties including inventory, ordering, training, e-mailing and calling customers, and opening closingAct a liaison between store associates and store leadership to create a fun and collaborative work environmentMaintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between creating a great customer experience, store associate engagement and shrinkEDUCATION AND/OR EXPERIENCEHigh School graduate or equivalent strongly preferredPrior retail experience strongly preferred; prior management experience strongly preferredExperience in specialty retail strongly preferredExperience with retail POS system a plusKNOWLEDGE, SKILLS, AND ABILITIESThe requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Dependable with open availability and flexible to work nights, weekends and holidaysStrong desire and ability to serve customers and solve problemsAbility to lead, motivate and promote a team environmentExcellent interpersonal, written and verbal communication skillsDetail oriented with the ability to manage multiple tasks simultaneouslyMust be polished, polite and professionalAbility to build and maintain good rapport with internal and external customers and handle situations with confidence, tact and resourcefulnessFlexible, adaptable with the ability to work under pressure to meet deadlines in a fast paced environmentENVIRONMENT and PHYSICAL DEMANDSThe environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Constant walking and standing; frequent bending, stooping and reachingStrong sensory skills such as good eyesight, good hearing, and dexterityAbility to consistently lift 10-35 lbs; Occasionally lift up to 55 lbs with the ability to push or pull more than 55 lbsFor more information, please click the following links:Equal Employment Opportunity is The Law (in English)Equal Employment Opportunity is The Law (in Spanish)Equal Employment Opportunity is The Law (Supplement in English)Equal Employment Opportunity is The Law (Supplement in Spanish)Pay Transparency (in English)Pay Transparency (in Spanish)If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to . Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case b

Keywords: Anonymous, West Des Moines , Team Lead - Keyholders, Other , West Des Moines, Iowa

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