Patient Account Rep
Company: Dignity Health
Location: West Des Moines
Posted on: May 11, 2022
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Job Description:
CommonSpirit Health was formed by the alignment of Catholic
Health Initiatives (CHI) and Dignity Health. With more than 700
care sites across the U.S. & from clinics and hospitals to
home-based care and virtual care services CommonSpirit is
accessible to nearly one out of every four U.S. residents. Our
world needs compassion like never before. Our communities need
caring and our families need protection. With our combined
resources CommonSpirit is committed to building healthy communities
advocating for those who are poor and vulnerable and innovating how
and where healing can happen both inside our hospitals and out in
the community.Answers, resolves, and responds to all incoming calls
as well as all voice messages.Monitor patient account concerns and
communicate to resolve pending issuesTake paymentsVerification of
expenses (what or who's expenses)Audits accounts (for what?)Directs
follow-up to account reps as necessary.Updates patient information
via computer.Prepares adjustments to patient accounts.Sorts and
distributes departmental mail.Communicate with Clinic Managers and
follow-up (On What?)Send Financial Assistance application to
patientsContacts insurance companies for claims status.May act as
InterpreterOther duties as assigned.High school graduate/GED with
two years of specialized insurance related work. Customer service
experience desirable.
Keywords: Dignity Health, West Des Moines , Patient Account Rep, Other , West Des Moines, Iowa
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