Business Communications Cons 5
Company: Wells Fargo
Location: West Des Moines
Posted on: November 18, 2021
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Job Description:
Job DescriptionImportant Note: During the application process,
ensure your contact information (email and phone number) is up to
date and upload your current resume when submitting your
application for consideration. To participate in some selection
activities you will need to respond to an invitation. The
invitation can be sent by both email and text message. - In order
to receive text message invitations, your profile must include a
mobile phone number designated as "Personal Cell" or "Cellular" in
the contact information of your application.At Wells Fargo, we are
looking for talented people who will put our customers at the
center of everything we do. We are seeking candidates who embrace
diversity, equity and inclusion in a workplace where everyone feels
valued and inspired.Help us build a better Wells Fargo. It all
begins with outstanding talent. It all begins with you. -Wells
Fargo's Consumer Lending businesses empower millions of customers
to achieve their dreams every day. Whether it's buying a home,
purchasing a car, funding a significant purchase, or making
important daily credit card purchases, Consumer Lending provides
important credit products and services that help our customers
succeed. The group includes Home Lending; Auto; Cards, Retail and
Merchant Services; Personal Lending; Consumer Lending Control; and
Consumer Lending Shared Services.The Consumer Lending team partners
with other businesses across Wells Fargo to create and deliver
transformational experiences that help customers gain access to
credit. The vision for the Consumer Lending business is to leverage
technology and data to make it simple for customers to easily
access credit when and where they need it. Consumer Lending serves
customers across the country through our distribution network of
more than 5,300 retail banking branches and Home Lending offices,
as well as online and digital channels.The Business Communications
Consultant 5 role is part of the Retail Communications/Sales
Management team, which provides critical business-level
communication and sales management strategies to the Home Lending
Retail sales and operations employees in order to ensure they have
the information needed to serve customer and clients' needs and
originate mortgage loans during every step of the process.This role
will provide strategic support primarily to the Distributed Sales
leadership team that aligns with long-term vision and strategies
that parallel the Consumer Direct Sales and Retail Operations
strategies. - The successful candidate will proactively collaborate
with the leadership teams to support their top priorities and
identify supporting strategic communication plans that will
facilitate proper execution methods to ensure effective
communication takes place as a result, using innovative approaches
to sharing and disseminating information. In addition, this role
will also collaborate with the national sales support team and
other enterprise partners to assist with the adoption and
sustainability of change initiatives.This position will play a key
role in the Business Communications process for Retail by managing
the distribution of information to Retail audiences, as well as
some administrative functions. Success in this role will depend on
significant collaboration with the Retail Sales and Operations
support teams. Key to this role will be the ability to evaluate the
communication needs of the Retail team, acquire validation and
feedback on a regular basis, present rationale behind the
communication approach; and to prioritize all messages in order to
maintain an effective communications environment that supports our
sales culture.Overall, this role will be highly consultative in
nature and support communication efforts including:- Management of
the communication request intake form.- Consultation with
requestors on content, timing, and distribution channel.- Editing
and writing tactical communications.- Coordination of various
national meetings and follow-up responsibilities.- Identification
and sharing of best practices.- Documentation of team
processes.Other responsibilities may include:- Collaborate with
management in the communication and implementation of regional
and/or corporate business/sales initiatives- Communication support
for various business initiatives and/or teams.Minimum:- Able to
effectively manage and balance a variety of tasks.- Experience
editing and writing tactical articles for example, regulatory
changes, leadership announcements, process updates, etc. internal
articles with attention to detail.- Strong organizational and
interpersonal skills, including the ability to interact with
different levels of management.- Ability to quickly learn and
understand the businesses supported.- Ability to effectively handle
critical conversations and build and sustain relationships.-
Proficiency in Microsoft Office Suite.This position requires
compliance with all mortgage regulatory requirements and Wells
Fargo's compliance policies related to these requirements including
acceptable background check investigation results. Successful
candidates must also meet ongoing regulatory requirements including
additional screening and required reporting of certain
incidents.Required Qualifications
Keywords: Wells Fargo, West Des Moines , Business Communications Cons 5, Other , West Des Moines, Iowa
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