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Shift Manager (Monthly Bonus + PTO + Benefits)

Company: Raising Cane's
Location: West Des Moines
Posted on: October 11, 2021

Job Description:

Overview:

Restaurant Crewmembers at Raising Cane’s will wear many hats (including a Raising Cane’s hat) while working hard and having fun as a critical part of the Restaurant team. A Restaurant Crewmember has the primary responsibility of providing a positive Customer experience, including ensuring all food orders are prepared to Raising Cane’s standards and working in various areas of the Restaurant (Cashier, Front Counter, Dining Room, Kitchen, Food Prep, Grill and Drive-Thru, etc.). Ultimately, a Restaurant Crewmember is responsible for upholding Raising Cane’s standards.

 

We are looking to immediately hire talented Restaurant Crewmembers who can thrive in an upbeat and fast-paced food service environment.  We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don’t have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us.

Within your first year of working in the Restaurant, you can earn up to an extra dollar fifty per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!  

Qualities of awesome Canes Restaurant Crewmember: 

  • Team player  
  • Excellent communicator 
  • Happy, Courteous and Enthusiastic
  • Hard-working and attentive 
  • Responsible and dependable
  • Authentic and genuine
  • Takes pride in doing a good job

 

Perks for all Restaurant Crewmembers:

  • Competitive pay
  • Casual work attire and flexible scheduling
  • Restaurants closed most holidays including MLK Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year’s Day
  • Discounted tuition benefits and FREE education resources
  • Benefits*, paid time off* and more …

 

Benefits Offered

Voluntary

Full-Time

Perks

  • Dental
  • Vision
  • Supplemental Life Insurance
  • Pet Insurance
  • 401(k) With Employer Match (age 21 & older)
  • Crewmember Assistance Program
  • Discounted Online Education Opportunities
  • Free Resources For Furthering Your Education
  • Medical & Pharmacy
  • Benefits Concierge Service
  • Dependent Care Flexible Spending Account
  • Healthcare Flexible Spending Account

 *Must satisfy one year of service and meet ACA eligibility requirements. Speak with a manager for more details.

 

  • Paid Time Off
  • Closed for all major holidays
  • Early closure for company events
  • Casual Work Attire
  • Flexible Scheduling
  • Perkspot Employee Discount Program

Responsibilities:

KEY RESPONSIBILITIES AND AREAS OF FOCUS :
  • Operations Management- Deliver What We Do” on each shift you lead; at Raising Cane’s “What we do” is serve the Perfect box, Fast, Friendly, Clean & Have Fun! Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane’s standards are being meet in these areas; be a Customer advocate communicating needs to Crewmembers to assure Customers satisfaction during shift; responsible for restaurants performance on and off scheduled shifts; ensure all food orders are prepared to Raising Cane’s standards

  • People Management- Coach and train Crewmembers on proper Raising Cane’s procedures on each shift; screen prospective Crewmembers for applicants that match Raising Cane’s job qualifications; motivate Crewmembers to maximize their potential on each shift; assure Crewmember and Customer safety throughout shift. Reports all risk management issues to General Manager; support adherence to Raising Cane’s uniform policy during shift

  • Business Management- Support  management on all areas that impact the business to include: labor cost,  waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations

  • Project Support- Supports all programs and initiatives during the shift; support management of current Perfect Safety Box which is Raising Cane’s risk management program; and severe weather practices; ensure are marketing tools are properly implemented; report all new hire paperwork and separations in a timely manner

Qualifications:

ADDITIONAL REQUIREMENTS:

 

The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Minimum of High School Diploma or equivalent required, some College preferred
  • Must be 18 years of age or older
  • Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
  • On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects

QUALIFICATIONS:

  • Ability to lead, motivate, and empower the Cane’s Crewmembers
  • Ability to align Crewmembers with Raising Cane’s culture by balancing hard work and having fun.
  • Ability to manage basic tasks and the restaurant’s Crewmembers
  • Takes initiative
  • Has excellent verbal and written skills
  • Ability to recognize problems and problem solve
  • Ability to set goals and convert plans into action

Keywords: Raising Cane's, West Des Moines , Shift Manager (Monthly Bonus + PTO + Benefits), Other , West Des Moines, Iowa

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