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BSC3 - Business Continuity and Resiliency Training

Company: Wells Fargo
Location: West Des Moines
Posted on: May 3, 2021

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as Personal Cell or Cellular in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the companys risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargos risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Enterprise Business Continuity and Resiliency Planning (EBCRP) is looking for an energetic candidate with great communication skills to fill a position on our learning team. EBCRP provides guidance and support to prepare business operations and technology for potential disruptions to ensure the continuity of product and service delivery to the market and our customers. This position is responsible for helping to develop and mature a learning program that provides education and awareness of Enterprise Business Resiliency and EBCRP requirements. The position will consist of a balanced mix of problem solving, project management, hard (technical) skills, and soft (people) skills. Training is a crucial part of an effective business continuity program and is needed to educate stakeholders on resiliency, business continuity goals, corporate-wide objectives, policies, and roles and responsibilities. The Training program must meet and exceed regulatory expectations, industry best practices and align with Wells Fargos enterprise resiliency framework.


  • Assist in the development of learning resources providing education and awareness on Enterprise business resiliency and EBCRP requirements
  • Understand EBCRP requirements and develop accessible and organized learning resources
  • Facilitate instructor-led learning sessions as a subject matter expert
  • Ensure all information is consistent with Wells Fargo brand standards, and business objectives
  • Develop, complete and distribute monthly reporting

Required Qualifications
  • 6+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience

Desired Qualifications
  • A BS/BA degree or higher in a quantitative discipline
  • Advanced facilitation skills
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong presentation skills
  • Strong relationship management skills
  • Certified Business Continuity Planner (CBCP)
  • Certified in Wells Fargo Business Continuity Plan Repository (ORS) and BCP Central

Other Desired Qualifications
  • Ability to quickly learn and understand new concepts
  • Ability to take complex topics and put them into learning resources that are clear and straight forward.
  • Creative and problem-solving skills to invent new ways to accommodate learning needs of all learners

Job Expectations
  • Ability to travel up to 10% of the time

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IA-West Des Moines: Min: $78,100 Mid: $110,000
AZ-Chandler: Min: $78,100 Mid: $110,000
NC-Charlotte: Min: $78,100 Mid: $110,000
NC-Charlotte: Min: $78,100 Mid: $110,000

Street Address

AZ-Chandler: 2600 S Price Rd - Chandler, AZ
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit https://www.wellsfargo.com/about/careers/benefitsfor benefits information.

Keywords: Wells Fargo, West Des Moines , BSC3 - Business Continuity and Resiliency Training, Other , West Des Moines, Iowa

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