Assurance

Company: American Equity
Location: West Des Moines
Posted on: May 3, 2021

Job Description:

Description

American Equity Investment Life Insurance Company is a leading retirement income provider specializing in fixed index annuities designed to protect principal and guarantee income. American Equity is committed to quality products and high-level customer service, integrity, excellence and safety, delivering customers the promise of protected growth of their savings and the dignity of a paycheck for life.

Founded in 1995, they currently fund over half a million retirements nationwide. The company is the #3 producer of fixed income annuities, has over $57 billion in assets, 21,000 active agents and over 600 employees. They succeed by hiring people who embody the beliefs that drive their unique, energetic, fast-paced and caring culture. The team is built on trust, motivated to accomplish a shared mission through collaboration, ownership, drive and innovation.

GENERAL PURPOSE OF THE JOB:

The Quality Assurance Analyst II plans and conducts a wide range of quality control tests and analysis to ensure all application products and services meet organizational standards and end-user requirements. This includes performing test planning, test design and test execution. In addition to QA responsibilities, the Analyst also executes various administration and support items.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Administration Items:

+ Provides weekly status reports of ongoing and future projects

+ Completes assigned tasks in JIRA.

+ Review and approve project plans for assigned projects

Testing Items

+ Takes on projects requiring more complex knowledge and experience including basic test script writing.

+ Analyzes and reviews requirements and technical work products.

+ Defines test plan and results and documents them in qTest.

+ Designs test scenarios, scripts and data and executes manual or automated scripts.

+ Validates test results and records and researches defects.

+ Prioritizes, defines and manages defect reporting and resolution.

+ Manages defect reporting and resolution.

+ Coordinates and plans test.

+ Able to handle testing projects with minimal supervision

+ Leads test planning efforts on assigned team

+ Utilizes qTest and qTest eXplorer to create tests, execute them and log defects

Support Items

+ Assists user departments with medium level problems and questions related to assigned projects

+ May assist with other QA department responsibilities

+ Will assist with resolution/retesting of production issue

SUPERVISORY RESPONSIBILITIES:

Direct Reports: 0

General Description of Indirect Reports (2 and 3-downs): 0

EDUCATION AND/OR EXPERIENCE:

+ Bachelor's degree in Business or Finance or related field of study; plus a minimum of 2 years of related experience; or equivalent combination of education and/or experience.

+ Insurance Industry experience working with annuity principles and products along with related federal and state laws.

+ Annuity knowledge is preferred

+ Experience in a service department is an added plus!

+ Some testing experience - user acceptance and/or Q/A testing

CERTIFICATES, LICENSES, PROFESSIONAL DESIGNATIONS:

N/A

KNOWLEDGE, SKILLS AND ABILITIES:

+ Strong customer service orientation.

+ Effective verbal and written communication skills with the ability to effectively present information and respond to questions.

+ Mathematical skills and strong attention to detail.

+ Ability to analyze and synthesize complex information.

+ Proficient in the use of Microsoft applications and other software such as LifePRO.

+ Good business acumen with the ability to understand business implications of work.

+ Ability to work effectively in team environment.

+ Takes initiative with ability to follow-through.

+ Ability to be professional and adaptable in a wide variety of situations.

+ Ability to work cooperatively and successfully with employees, customers, and other outside third parties.

+ Ability to successfully handle pressure and meet deadlines in a fast-paced work environment.

+ Strong problem-solving skills with the ability to define problems, collect data, establish facts and draw valid conclusions in a timely manner on problems that deal with a variety of concrete variables in situations where only limited standardization exists.

+ Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

No travel is required for this position.

Keywords: American Equity, West Des Moines , Assurance, Other , West Des Moines, Iowa