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Senior Level Quality Assurance Analyst

Company: Aerotek
Location: West des moines
Posted on: May 3, 2021

Job Description:


These are intake specialists within the conduct management department. This team handles all internal investigations for employee risk or employee conduct issues. For example - they investigate harassment claims internally (however due to the global pandemic with most team members working from home, there is not a large influx of harassment claims to investigate). These team members will be handling all the intake an initial research/investigation for a variety of different employee conduct issues.

On a daily basis, these team members will pull emails and investigatory evidence from internal systems, emails, ICMP, etc. and will get the information ready to send and route to the internal investigator who handles the misconduct claim. Heavy research. These team members must have excellent communication skills, as they need to interpret policy, write and represent alleged misconduct correctly before sending supporting documentation to investigators. Will generate fact-passed summaries of each claim.


Research and analytical skills, Policy review, Attention to detail, Excellent communication skills, Microsoft office suite

Top Skills Details:

Strong communication skills (written and verbal), attention to detail, research

Can sit out of the following locations: Minneapolis, MN, Des Moines, IA, Charlotte, NC, Tempe/Phoenix, AZ, Denver, CO, SLC, UT, Portland, OR.

Required Qualifications: 4+ years of experience in one or a combination of the following: quality assurance, financial services administration, loan documentation, loan servicing, underwriting or risk evaluation demonstrated through work or military experience

Desired Qualifications: Advanced Microsoft Office skills Strong analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills

About Aston Carter:

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, West Des Moines , Senior Level Quality Assurance Analyst, Other , West des moines, Iowa

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