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INSIDE SALES REPRESENTATIVE --- Full-Time & Part-Time

Company: Mass Markets
Location: West Des Moines
Posted on: September 6, 2020

Job Description:

Job Description: ID 2019-2745 Job Locations West Des Moines, IA Job Post Information* : Posted Date 2020-09-01 Department Consumer Phone Sales Positions (Outbound B2C) Schedule Day, Evening & Weekend Shifts - M-F, S Wage Description Customer Service Position Format: Base Wage $10.50 - $13.61/hr. Commensurate - Incentives & Benefits* Bonus Weekly Education High School Diploma/GED POSITION OVERVIEW INSIDE SALES REPRESENTATIVE Grow your skills or start a sales career at our rapidly expanding company. Our team needs Inside Sales Representatives to improve customer satisfaction and increase sale volume. In this role, you will represent one of our many partners, making outbound or taking inbound calls, interacting with hundreds of customers every day. We'll train you on the latest customer service and selling techniques as you make a name for yourself in our growing organization. West Des Moines, IA 50266. Account Management Professional, Part-Time and Full-Time, Base + Bonuses. ----- POSITION RESPONSIBILITIES WHAT IS AN INSIDE SALES REPRESENTATIVE? In this role, you will educate and engage customers about the benefits of our partners' products and services, relying on the latest contact center technology, practicing our customer service and sales methodology. Professionally represent some of the largest, most recognizable brands in the country, interacting with hundreds of customers daily. Your primary responsibility is to learn the products, services, and customers while increasing the sales on accounts you manage. Our Inside Sales Representatives are responsible for the following tasks: * Listen to customers' needs, creating agreeable solutions * Practice then perfect your sales and customer service abilities * Professionally represent partners, building relationships * Work with team leaders to improve interactions * Drive sales while improving the customer experience In addition to becoming the best-in-the-business, you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for every customer interaction, bringing a positive and enthusiastic outlook to work each day. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT? MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications * Must be 18 years of age or older * High school diploma or equivalent * Excellent organizational, written, and oral communication skills * The ability to type swiftly and accurately (20+ words a minute) * Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) * Basic understanding of Windows operating system * Highly reliable with the ability to maintain regular attendance and punctuality * The ability to evaluate, troubleshoot, and follow-up on customer issues * An aptitude for conflict resolution, problem solving and negotiation * Must be customer service oriented (empathetic, responsive, patient, and conscientious) * Ability to multi-task, stay focused and self manage * Strong team orientation and customer focus * The ability to thrive in a fast-paced environment where change and ambiguity prevalent * Excellent interpersonal skills and the ability to build relationships with your team and customers COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Regular reviews and raises are awarded based on tenure and performance, so our employees make more each year. Employees earn paid time off as well as paid holidays and paid training opportunities. Regular daily, weekly and monthly incentives are part of the overall compensation our team members enjoy and include monetary incentive and prizes such as computers, tablets, phones, TV's, trips, tickets, and even cars. In addition to our standard group benefits offering for full-time employees following 90-days of employment, all employees are eligible to opt for our MEC medical plan after only 30-days of employment. Benefits options and plans vary slightly by location. JUST A FEW OF THE BENEFITS * Medical, Dental, and Vision Coverage Options * Paid Time-Off * Regular Raises * Work-at-Home Opportunities * Advancement Opportunity * Fun, Engaging Work Environment * Casual Dress Code * Cash and Prize Contests SCHEDULE NEED A SCHEDULE THAT WORKS WITH YOUR LIFE? We can offer a wide range of scheduling options for qualified candidates. There are multiple shifts and weekly work variations available to our team members. Please ask a Talent Acquisition Specialist about the different types of creative scheduling options that are available at your location. Whether you are a busy parent, student, or just want control of your work-life balance, flexible, customized scheduling is one of the perks

Keywords: Mass Markets, West Des Moines , INSIDE SALES REPRESENTATIVE --- Full-Time & Part-Time, Other , West Des Moines, Iowa

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