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Systems Operations Engineer

Company: Wells Fargo
Location: West Des Moines
Posted on: September 4, 2020

Job Description:

Company Overview Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda. This position will report in to the Managed Print technology leader (EES). The team member will be responsible in partnering with technical resources from the different printing manufactures, various teams within EIT to ensure all print functionalities are functioning as appropriate. This is a key role in leading technical troubleshooting, with the goal of finding immediate resolution on escalations on print devices across the enterprise. In addition, this role will ensure enterprise vulnerabilities are addressed in accordance to required Wells Fargo governance and regulatory standards. This role will provide assistance with status reporting current fleet , process documentation, and issues with ongoing vendor technical support for the program. This position will be key to maintain and support enterprise patching and configuration conformance standards across lines of businesses and provide support on complex print technical issues. Which will encompass network set up, device functionality and configurations. Required Qualifications - 5+ years of experience working in managed services as demonstrated through work, military, or education - 3+ years of experience working in managed services as demonstrated through work, military, or education - 1+ years of experience in an environment with 150,000 or more end users - 1+ years of experience leading enterprise wide implementations Desired Qualifications - Experience supporting technology at an enterprise-level - Ability to interact effectively at varying levels of the business and technical organizations; including management - Strong team or technical leadership experience - Excellent verbal, written, and interpersonal communication skills - Knowledge and understanding of technology support: printer configuration, repairs, and maintenance - 1+ years of experience with scripting languages such as Bash, PowerShell, Python, Shell, VBScript, or JavaScript - Knowledge and understanding of the printing industry - 2+ years of experience with the Wells Fargo Eco Solutions Managed Print Program Street Address MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN AZ-Chandler: 2600 S Price Rd - Chandler, AZ IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Recommended skills Windows Power Shell Bash (Scripting Language) Scripting Management Federal Laws Complex Problem Solving

Keywords: Wells Fargo, West Des Moines , Systems Operations Engineer, Other , West Des Moines, Iowa

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