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Operational Risk Consultant 4 - Business Analytics

Company: Wells Fargo Bank
Location: West Des Moines
Posted on: December 5, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. -- In order to receive text message invitations, your profile must include a mobile phone number designated as ------Personal Cell------ or ------Cellular------ in the contact information of your application.At Wells Fargo, we want to satisfy our customers------ financial needs and help them succeed financially. We------re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you------ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.This position will support the PVSI Global Delivery Operational Control------s Self-Assurance Activities program. -- The focus is on activities that monitor process performance, including the use of automated surveillance tools and reporting systems, to flag potential errors or anomalies requiring investigation. -- This position supports both global delivery activities (GDA) and international business activities (IBA) outside of United States.Responsibilities include, but are not limited to: --o Process performanceo Perform anomaly testing across all PVSI EGS & non-ESSG GDA and IBAo Prepare monthly reporting across Global Delivery Operational Controlo Prepare quarterly Heatmap shell for all PVSI BAUo Provide effective reporting and escalation for all review activities --o Routine reconciliation of data from various systems of records to maintain accurate PVSI GDA Inventory and GDA Profileso Ensuring team compliance with records retention policy for shared drive. -- Audit readiness of documentation.o Develop and prepare reporting to identify trends and root causes of PVSI Global Delivery Self-Assurance Activitieso Preparing, providing and interpreting RCSA report results from SHRPo Forecasting workload status and needs for PVSI GDOC Self-Assurance ActivitiesPreferred location is West Des Moines, however strong candidates in Wells Fargo major hub locations will also be considered: -- -- AZ, Phoenix/Tempe, CO, Denver, DE, Wilmington, GA, Atlanta, IA, Des Moines, MN, Minneapolis/Shoreview, MO, St. Louis, NC, Charlotte, NC, Raleigh, OR, Portland, TX, Dallas/San Antonio, UT, Salt Lake City, VA, Richmond.Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo. --

Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

    Desired Qualifications
    • Advanced Microsoft Office skills
    • Excellent verbal, written, and interpersonal communication skills
    • Strong analytical skills with high attention to detail and accuracy
    • Ability to interact with all levels of an organization
    • Six Sigma Green Belt certification
    • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members

      Other Desired Qualifications
      • Experienced using tableau and other EUCT for anomaly testing/reporting; SAS experience - RESUME
      • Experience with Wells Fargo------s corporate organizational structure, operational risk processes, and the systems necessary to support the operational risk program (e.g. SHRP, RCSA, BPRM, ILD, etc.) and the ability to interpret that information. --
      • Ability to meet deadlines, urgent requests and evolving business or management needs.
      • Experience with data management with understanding of Application Operations, Technology Initiatives
      • Familiarity with data management concepts to include creation of data quality scorecards and data dictionaries
      • Understanding of best practices and solutions relating to customer facing applications (Digital Properties)
      • Willingness to take ownership and responsibility for managing program risks and issues
      • Ability to interact effectively and confidently with business and program management
      • Working knowledge of key enterprise risk management and business intelligence tools
      • Experience developing, planning, and executing risk assessment routines
      • Ability to develop strong, effective, and efficient risk reduction solutions
      • Ability to manage conflict and provide credible challenge to the business
      • Member or participant in Wells Fargo Analytics Community of Practice
      • Excellent business writing skills
      • Experience with operational controls


        All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

        Relevant military experience is considered for veterans and transitioning service men and women.
        Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo Bank, West Des Moines , Operational Risk Consultant 4 - Business Analytics, Other , West Des Moines, Iowa

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