WestDesMoinesRecruiter Since 2001
the smart solution for West Des Moines jobs

Treatment Coordinator, Ortho

Company: D4C Dental Brands
Location: West Des Moines
Posted on: December 4, 2019

Job Description:

Treatment Coordinator, Ortho


Ortho - West Des Moines, IA

Apply Now

Job BriefThe Orthodontic Treatment Coordinator will spend time with patients seeking Orthodontic care and answer questions related to planned treatment and corresponding fees.

D4C Dental Brands, Inc. is a dental support organization (DSO) that supports affiliated pediatric dentists, general dentists, and orthodontists in the Smiles For Life Network . We provide business management expertise and administrative operations support, so doctors can focus on their patients and clinical operations. Our team is dedicated to helping children achieve a lifetime of great oral health. Our locations offer an exciting and comforting environment for patients as our specialists deliver best-in-class care and treatment to all. Join us and take part in raising the standard in children's oral healthcare!


The Orthodontic Treatment Coordinator serves as the financial and insurance benefit expert to obtain a high percentage of treatment acceptances from the patients. TC is responsible for following up with patients, after the visit with the doctor, to ensure that all questions, related to planned treatment and corresponding fees, are answered.

This support is crucial to the delivery of the Company's mission of helping children achieve a lifetime of great oral health.


  • Educates patients on oral healthcare of braces and their appliances.

  • Presents Orthodontic treatment plans and gives estimates of treatment costs to obtain high treatment acceptance.

  • Review and understands the patient's insurance benefits.

  • Performs introductory phone calls for potential new patients and works recall reports.

  • Takes diagnostic x-rays, as needed.

  • Delivers quality and compassionate care to every patient.

  • Explains, promotes and adheres to the Company's payment policies and procedures.

  • Solicits referrals from patients pre/post treatment.

  • Accurately charts and documents all notes pertaining to the patient during the exam and treatment set forth by the Company guidelines.

  • Follows all administrative procedures and policies to ensure consistent standards.

  • Attends and participates in all office meetings, continuing education events and daily huddles.

  • Contact patients/guarantors the day prior or the day of the appointment regarding fees due and confirmation of the appointment.

  • Prepares for each assigned office monthly Key Performance Indicators (KPIs) and prioritizes day-to-day activities based on the KPIs.

  • Assist front office coordinator(s) as needed.

  • Complies with all of the laws and regulations, including HIPAA, OSHA, etc.

  • Assist the Orthodontic Front Office Coordinator as needed.

  • Other duties as assigned.


    • A minimum of a high school degree or equivalent is required.

    • Associates degree in Business or equivalent is preferred.

    • Bilingual is preferred but not required.

    • Experience working in a professional, medical, or dental environment with direct customer service is desired for at least three (3) years.

    • X-ray certification is preferred, but may obtained through the Company.


      • Strong interpersonal and relationship building skills, ability to establish and maintain positive working relationships.

      • Strong customer service skills and ability to communicate with a pleasant demeanor at all times.

      • Effective written and verbal communication skills with all levels of employees and public.

      • Excellent organizational skills; strong attention to detail, ability to multitask and perform job duties in a timely manner.

      • High Degree

      • Strong computer skills, Word and Excel a must, and ability to learn new programs as needed.

      • High degree of initiative, accountability and independent judgment.


        • Walking, sitting, standing for extended periods of time

        • Ability to lift/carry up to 30 pounds and be able to twist, turn, bend and stoop


          • Dental office environment

          • Travels between the assigned offices

          • Work hours vary based on the specific office schedule and/or business needs

Keywords: D4C Dental Brands, West Des Moines , Treatment Coordinator, Ortho, Other , West Des Moines, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Other Jobs

Medical Assistant
Description: Position: Certifed Medical Assistant or Licensed Practical Nurse Department: Dallas Center Clinic Status:
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Behavioral Health Therapist
Description: Position: Outpatient Behavioral Health Therapist Department: Post Hospitalization Group Status: PRN Shift/Hours:
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Class A CDL Driver - $5K Sign-On - $83K Avg Pay (Des Moines)
Description: Ankeny, IA Class A CDL Driver - 5K Sign-On - 83K Avg Pay - Ankeny, IAAbout the Job: 5,000 Sign-On Bonus for experienced drivers 70,000 Avg. 1st-year earnings.
Company: McLane Company
Location: Des Moines
Posted on: 12/15/2019

Class A CDL Truck Drivers - Earn up to 52 CPM!
Description: We're not just a trucking company. We're a trucker's company.As a driver with Heyl, you'll be known, hear, and valued. You'll also be home when you need to be. MIDWESTWe value drivers through a strong (more...)
Company: Heyl Truck Lines
Location: Des Moines
Posted on: 12/15/2019

Operating Room Nurse
Description: Increased Wages and Excellent Benefits Position: Registered Nurse Department: Medical/Surgical Status: Full
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Licensed Practical Nurse (LPN)
Description: Position: LPN or CMA Department: Urgent Care, Main Campus Status: Part Time 26 hours/week Shift/Hours: Week 1: Wednesday 8am-12pm,
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Entry-Level Insurance Sales
Description: A Better Career, A Better LifeIf you have the hunger and determination to succeed, you have what it takes to close the deal with a company that can launch
Location: Des Moines
Posted on: 12/15/2019

Registered Dental Assistant (RDA)
Description: Position: Dental Assistant Department: Oral Medicine, Located in the New Medical Plaza Building Status: Full
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Clinical Psychologist
Description: Position: Child Therapist, Outpatient Behavioral Health Department: Outpatient Behavioral Health Status: FT Exempt Shift/Hours: Generally
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Radiologic Technologist
Description: Position: CT Technologist Department: Imaging Services Status: PRN Shift/Hours: As Needed
Company: Broadlawns Medical Center
Location: Des Moines
Posted on: 12/15/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

West Des Moines RSS job feeds