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Technology Relationship Manager 3

Company: Wells Fargo
Location: West Des Moines
Posted on: July 8, 2019

Job Description:

Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.

Enterprise Information Security within Wells Fargo is seeking a Technology Relationship Manager (TRM) to be responsible for the development and execution of compliance and operational risk/control testing coordination for the Secure Access and Authentication team. This position will generally work with oversight organizations and team managers to verify compliance objectives are being met. The TRM will represent two factor authentication and virtual private network technical solutions during internal and/or external control assessments, lead other staff through compliance engagements, and provide on-going direction to keep teams aligned with Wells Fargo Technology Standards and Wells Fargo Information Security, Regulatory and Compliance Policies.

Specific Job Responsibilities:

* Assist management with reviewing compliance related requests and then prioritizing, scheduling, and coordinating coverage for them; further identify and escalate trends and offer potential solutions
* Develop and maintain deep and strong relationships with business partners, control testing team consultants, key stakeholders, all levels of leadership, and other team members. Stay tuned with ongoing business process changes, regulatory expectations, customer feedback, etc.
* Identify key business processes and associated controls, and maintain awareness of changes to process, procedures and policies that may affect them; proactively communicate this to relevant stakeholders and develop plans to evaluate impact
* Coordinate the analysis of potential findings identified during testing engagements, including consultation with appropriate subject matter experts, to identify the root cause of issues, review the adequacy of management controls to mitigate risk, and make recommendations as needed
* Ensure issues and recommendations are clearly communicated to business partners, the control solution team, testing partners and any other applicable stakeholders based on findings compiled during the testing engagement
* Provide guidance on risk management principles
* Track and help ensure action plans are completed according to approved timelines
* Monitor and report on changing company and industry standards, and guide stakeholders toward proactive work supporting the new standards

This position requires superior communication skills, strong analytical skills, and attention to detail. The right candidate will be committed to promoting a collaborative and team oriented environment with a bias to proactively helping manage risks to the bank.

Required Qualifications

* 7+ years of technology delivery and relationship management experience with a client organization
* 5+ years of experience with information security risk management, information security technology or a combination of both
* 5+ years of information security risk management experience
* 3+ years of experience managing information security policies
* 6+ years of experience in one or a combination of the following: conduct risk, compliance, operational risk management audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk; or 6+ years of business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination thereof

Desired Qualifications

* Relationship management experience delivering technology services between one or more internal technology organizations and medium to large internal lines of business
* 5+ years of leadership experience in a production environment
* Experience with information security and risk management including: policy and standards, information security assessment, and mitigation solution design and implementation
* Knowledge and understanding of security policies and standards
* Ability to discuss information security risks at a detailed technical level
* Ability to lead during times of ambiguity and change

Street Address

MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN

IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA

AZ-Chandler: 2600 S Price Rd - Chandler, AZ

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC

NC-Winston Salem: 809 W 4 1/2 St - Winston Salem, NC

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Technology Relationship Manager 3, IT / Software / Systems , West Des Moines, Iowa

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