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Senior Technology Business Services Consultant

Company: Wells Fargo
Location: West Des Moines
Posted on: August 7, 2022

Job Description:

About this role:Wells Fargo is seeking a Senior Technology Business Services Consultant who will serve as single point of contact to business and technology teams for delivery of global solutions into India, Philippines and Third-Party Locations. You will be part of a well-established team and critical to the delivery of technology for our Wells Fargo lines of businesses. In this role, you will:

  • Lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions planning related to Technology Business Services
  • Review line of business requirements with technology product and service owners.
  • Implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise
  • Lead initiatives for complex projects recommend best solutions to achieve expected outcomes.
  • Collaborate and consult with various technology and info security teams to resolve issues and provide the best possible solutions
  • Provide guidance on leveraging new technology
  • Partner with lines of business process owners, infosec and technology to successfully transition business processes
  • Analyze business process and technology components and risks on transitions
  • Analyze and design of AS IS and creation of Adaptive Process solutions
  • Work across the globe with peers and partners - within the US, India, Philippines, London, and SingaporeRequired Qualifications, US:
    • 4+ years of Information Technology in support of Business Services experience, or equivalent demonstrated through one or a combination of the following work experience, training, military experience, education
    • Understanding of the different technology products and services (e.g.: Virtual Desktop, Jabber Softphone, Software/Applications and others) Desired Qualifications:
      • 3+ years of financial industry experience
      • 2+ years of international or offshore experience
      • Experience working with line of business processes and owners in the U.S.
      • International - India and Philippines experience
      • Understanding of one or multiple lines of businesses running in the U.S
      • Ability to manage multiple projects and deadlines
      • Effectively work with all levels of business line and technical organization We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, West Des Moines , Senior Technology Business Services Consultant, IT / Software / Systems , West Des Moines, Iowa

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