Client HR Business Partner I - PEO
Location: West Des Moines
Posted on: May 15, 2022
"Ensures overall client satisfaction with products and services.
Works with a small client demographic or less complex client base
to assist with HR needs. Maintains ongoing relationship with client
contacts and acts as the primary point of contact for HR service .
Works collaboratively with internal partners to ensure quality
customer service and support.
- Services clients both remotely and in-person and provides
consultative guidance to ensure appropriate resolution of client
issues. Partners and collaborates with internal departments/subject
matter experts in delivering actionable responses or plans to
- Provides consultative guidance and advice to clients in the
areas of Performance Management, Recruiting and Retention
Strategies, Compensation, Performance Development, Employee
Engagement and Culture Enhancement.
- May support PEO clients with set-up of EPLI insurance for with
assistance of other internal business partners.
- May conduct open enrollment meetings for PEO clients, advising
on benefit plan selection and contribution strategies.
- Communicates and interprets HR policies and procedures while
providing remedies for any employee relations issue that may arise.
Seeks appropriate guidance and support from HR coach as
- Provides turnover analysis, action planning and offers
unemployment escalation assistance.
- Maintains an awareness of HR trends and conducts training based
on available resources.
- Promotex high-quality customer service to clients.
- Bachelor's Degree - Preferred
- 1 year of experience in Customer service or relationship/client
management environment with proven ability to produce results
assisting clients to grow product offerings and reducing attrition
in assigned portfolio. Basic knowledge of human resources,
benefits, and payroll, additional experience in lieu of degree will
Keywords: Paychex, West Des Moines , Client HR Business Partner I - PEO, Human Resources , West Des Moines, Iowa
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