Customer Service/Call Center Representative at $17/hr

Company: A Line Staffing Solutions
Location: West Des Moines
Posted on: May 13, 2022

Job Description:

Job Description Full time Customer Service Representatives needed to work with a major pharmaceutical company in Dallas, TX at $17/hr For Immediate Consideration Email Anxhela at anickoalinestaffing.com PAY RATE: $17/hr HOURS : shifts start at 7:30 and last shift ends at 6pm, OT not required but is offered voluntary at time Location : West Des Moines IA 50266 United States The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client---s issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both. Job Responsibilities: Resolve customers--- service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Required : 0-2 years of Customer Service Experience Call Center Experience MS Office Why Apply: Full benefits available after 90 days: Medical, Dental, Vision, Life, Short-term Disability GREAT Hours Monday through Friday, 40 hours per week Competitive Pay Rate For Immediate Consideration Email Anxhela at anickoalinestaffing.com 103365

Keywords: A Line Staffing Solutions, West Des Moines , Customer Service/Call Center Representative at $17/hr, Human Resources , West Des Moines, Iowa