Customer Service/Call Center Representative at $17/hr
Company: A Line Staffing Solutions
Location: West Des Moines
Posted on: May 13, 2022
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Job Description:
Job Description Full time Customer Service Representatives
needed to work with a major pharmaceutical company in Dallas, TX at
$17/hr For Immediate Consideration Email Anxhela at
anickoalinestaffing.com PAY RATE: $17/hr HOURS : shifts start at
7:30 and last shift ends at 6pm, OT not required but is offered
voluntary at time Location : West Des Moines IA 50266 United States
The main function of a call center/customer service specialist is
to interact with customers to provide information in response to
inquiries about products and services and to handle and resolve
complaints. A typical customer service specialist is responsible
for determining the client---s issue, offer possible solutions or
providing follow-up as needed. Customer service agents may be
inbound, outbound or a combination of both. Job Responsibilities:
Resolve customers--- service or billing complaints by performing
activities such as exchanging merchandise, refunding money, and
adjusting bills. Contact customers to respond to inquiries or to
notify them of claim investigation results and any planned
adjustments. Refer unresolved customer grievances to designated
departments for further investigation. Keep records of customer
interactions and transactions, recording details of inquiries,
complaints, and comments, as well as actions taken. Required : 0-2
years of Customer Service Experience Call Center Experience MS
Office Why Apply: Full benefits available after 90 days: Medical,
Dental, Vision, Life, Short-term Disability GREAT Hours Monday
through Friday, 40 hours per week Competitive Pay Rate For
Immediate Consideration Email Anxhela at anickoalinestaffing.com
103365
Keywords: A Line Staffing Solutions, West Des Moines , Customer Service/Call Center Representative at $17/hr, Human Resources , West Des Moines, Iowa
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