Medical Customer Service
Company: Biolife Plasma Services
Location: West Des Moines
Posted on: September 20, 2024
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Job Description:
By clicking the "Apply" button, I understand that my employment
application process with Takeda will commence and that the
information I provide in my application will be processed in line
with Takeda's Privacy Notice and Terms of Use. I further attest
that all information I submit in my employment application is true
to the best of my knowledge.Job DescriptionPlease take this to get
a sneak peek of one of our Plasma Donation Centers.About the role:
-Every day, the donors you meet will motivate you. The high-quality
plasma you collect will become life-changing medicines. Here, a
commitment to customer service and quality is expected. You will
report to the Plasma Center Manager and will perform as a plasma
donor screener and perform phlebotomy to support plasma center
operations. - -How you will contribute: - - - - - - - - You will
answer phones, and greet and focus on our donors, while ensuring
the safety of donors and our team. - - - - - - - - You will screen
new and repeat donors and take and record donor vital signs and
finger stick results. - - - - - - - - You will use our Donor
Information System, prepare donor charts, maintain accurate
records, and coordinate donor compensation. - - - - - - - - You
will help identify operational opportunities for continuous
improvement and initiate changes to center processes using company
approved procedures. - - - - - - - - You will be there for our
donors, which includes working a variety of shifts, Saturdays and
Sundays, and holidays. - -What you bring to Takeda: - - - - - - - -
High school diploma or equivalent - - - - - - - - Ability to walk
and/or stand for the entire work shift - - - - - - - - Will work
evenings, weekends, and holidays - - - - - - - - Ability to lean,
bend, stoop, crouch, and reach above shoulders and below knees - -
- - - - - - Ability to lift to 5 lbs., and occasional lifting of
materials up to 32 lbs. and rarely 50 lbs. - - - - - - - - Fine
motor coordination, depth perception, and ability to hear equipment
from a distance - - - - - - - - Because of potential exposure to
bloodborne pathogens (risk level 1), 90% of work tasks require
prolonged glove wear - - - - - - - - 1 or more years minimum
experience working in a customer or patient facing role is helpful
- -What Takeda can offer you: -Every day at Takeda, we feel good
knowing that what we do helps improve the lives of patients with
rare diseases. ------At BioLife, while you focus on our donors, we
will support you. We offer a purpose you can believe in, a team you
can count on, opportunities for career growth, and a comprehensive
benefits program to include retirement benefits, medical/dental,
family leave, disability insurance and more, all in a fast-paced,
friendly environment. - - -More about us: -At Takeda, we are
transforming patient care through the development of novel
specialty pharmaceuticals and best in class patient support
programs. Takeda is a patient-focused company that will inspire and
empower you to grow through life-changing work. -Certified as a
Global Top Employer, Takeda offers stimulating careers, encourages
innovation, and strives for excellence in everything we do. We
foster an inclusive, collaborative workplace, in which our teams
are united by an unwavering commitment to provide Better Health and
a Brighter Future to people around the world. -BioLife Compensation
and Benefits Summary We understand compensation is an important
factor as you consider the next step in your career. We are
committed to equitable pay for all employees, and we strive to be
more transparent with our pay practices. - -For Location:USA - IA -
West Des MoinesU.S. Starting Hourly Wage:$16.00The starting hourly
wage reflects the actual starting rate for this position. The
actual hourly wage offered will be in accordance with state or
local minimum wage requirements for the job location. -U.S. based
employees may be eligible for short-term incentives. U.S. based
employees may be eligible to participate in medical, dental, vision
insurance, a 401(k) plan and company match, short-term and
long-term disability coverage, basic life insurance, a tuition
reimbursement program, paid volunteer time off, company holidays,
and well-being benefits, among others. U.S. based employees are
also eligible to receive, per calendar year, up to 80 hours of sick
time, and new hires are eligible to accrue up to 120 hours of paid
vacation. -EEO StatementTakeda is proud in its commitment to
creating a diverse workforce and providing equal employment
opportunities to all employees and applicants for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, gender expression, parental status, national
origin, age, disability, citizenship status, genetic information or
characteristics, marital status, status as a Vietnam era veteran,
special disabled veteran, or other protected veteran in accordance
with applicable federal, state and local laws, and any other
characteristic protected by law.LocationsUSA - IA - West Des
MoinesWorker TypeEmployeeWorker Sub-TypeRegularTime TypeFull
time
Keywords: Biolife Plasma Services, West Des Moines , Medical Customer Service, Hospitality & Tourism , West Des Moines, Iowa
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