Banquet Captain
Company: Sheraton West Des Moines Hotel
Location: West Des Moines
Posted on: September 23, 2022
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Job Description:
Primary Purpose:
The primary purpose of the Banquet Captain is to provide guests
with an excellent banquet experience, by
planning and implementing the serving details for the event.
Work Performed:
The Banquet Captain will be tasked with the following duties,
responsibilities, and assignments:
- Directs setting up for tables correctly and uniformly in assigned
area using clean pressed linen, clean unspotted silverware, clean
china with no chips or cracks, clean unspotted glassware ;
- Confirm the table complements (salt, pepper, sugar, breadbaskets,
etc.) have been properly cleaned and filled ;
- Plans the serving order and orchestrates its completion in a
timely, quiet and courteous manner ;
- Ensures the servers are ready to serve the meal when its prepared
;
- Set-ups, serves and/or breaks down coffee breaks, receptions,
other special functions as assigned ;
- Maintain communication with the guest contact person for guest
needs ;
- Set-up, operate and dismantle audio-visual equipment ;
- Be familiar with and maintain knowledge of maintenance and usage
of all Audio-Visual equipment ;
- Ab le to perform job of Banquet Associate and Banquet Bartender
;
- Able to understand departmental forecasting to ensure appropriate
staffing levels ;
- Assist Banquet Manager or All Purpose Manager with scheduling,
training staff, and inventory ;
- Ensures service standards are being followed and takes corrective
action when they are not ;
- Guide, direct, and motivate banquet staff;
- Follow all company safety and security policies and procedures,
including reporting accidents, injuries and unsafe work conditions
to management ; and
- Any and all other work as required to complete the primary
purpose of the position.
Keywords: Sheraton West Des Moines Hotel, West Des Moines , Banquet Captain, Hospitality & Tourism , West Des Moines, Iowa
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