Housekeeping Associate Room Attendant
Company: Sheraton West Des Moines Hotel
Location: West Des Moines
Posted on: August 4, 2022
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Job Description:
Job Description
The West Des Moines Sheraton is looking for high energy Room
Attendants dedicated to return a room, public area or meeting space
to guest ready condition. It's the finishing touches and attention
to detail that separates ordinary cleaning from the executive
service that you will provide giving our guests piece of mind
Cleanliness Assured.
This position reports to the Executive Housekeeper
Uniform is provided
Starting wage $16.19 to $17.00
Make a Difference:
The Room Attendant provides guests with an excellent room
experience while providing friendly, attentive, and timely service
and through ensuring that guest rooms and public areas meet high
standards of cleanliness and are properly presented.
What You Will Do:
The Housekeeping Associate will be tasked with the following
duties, responsibilities, and assignments:
- Clean and maintain hotel guest rooms, public areas and laundry
within the hotel per established protocols , including but not
limited to:
- Removal of all used and unused linen/terry from room
- Disinfect all high touch surfaces and unused amenities
- Clean bathrooms
- Clean glass and mirrors, dust and polish furniture and
equipment
- Replace burned out light bulbs
- Remake beds with clean linens
- Replenish supplies such as drinking glasses, writing supplies and
bathroom supplies
- Empty wastebaskets and transport other trash and waste to
disposal areas
- Clean rugs, carpets upholstered furniture and draperies;
- Ensure usage of approved cleaning chemicals;
- Operate, stock and maintain storage closets and room attendant
carts to include such items as linens, towels, toiletry items and
cleaning supplies;
- Maintain cleanliness and organization in all work areas;
- Examine and sort articles for laundry according to color, fabric,
dirt content, and cleaning technique required;
- Use laundering equipment and the correct amounts of proper
chemicals to safely and thoroughly clean and press linen;
- Make rounds through the halls each shift to ensure public areas
are disinfected, clean and tidy, taking care to remove or replace
anything out of order ;
- Uphold departmental standards of quality of work and timing
measured by brand customer satisfaction metrics and Atrium labor
guidelines;
- May be required to train newly hired associates and support
on-going performance development;
- Perform work on a deep cleaning and preventative maintenance
scheduled program for all areas of the hotel as assigned. Use power
equipment when applicable;
- Observe precautions required to protect hotel and guest property,
report damage, theft and found articles to supervisor;
- Follow all company and safety and security policies and
procedures, report equipment problems and maintenance issues,
accidents, injuries and safety hazards, or unsafe work conditions
to leadership; and
- Any and all other work as required to complete the primary
purpose of the position.
Bring Your Experience:
Previous hotel housekeeping or other applicable cleaning experience
preferred
Prior customer service experience preferred
Physical:
A ble to lift a minimum of 50lbs occasionally and 20lbs
regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Schedules are flexible:
The ideal candidate will be flexible to work day shifts, early
mornings, evenings, n ights, weekends and holidays as business
demands
In addition to competitive compensation packages, Atrium
Hospitality offers competitive benefits packages; 401k; tuition
reimbursement; commissions for referred and booked hotel business;
as well as discounted rates at any of our hotels for associates,
their immediate family members and friends. Our associates and
leaders are driven everyday to make Atrium Hospitality a great
place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con
discapacidad y veteranos
Keywords: Sheraton West Des Moines Hotel, West Des Moines , Housekeeping Associate Room Attendant, Hospitality & Tourism , West Des Moines, Iowa
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