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Front Desk Hampton Inn 2nd shift Full-time

Company: Aileron Management
Location: West Des Moines
Posted on: May 1, 2021

Job Description:

The Hampton Inn - West Des Moines/Lake Drive is looking for a Full-Time, Front Desk Attendant to join their dynamic team on 2nd shift. Discover a new career on the Iowa trail at Hampton Inn West Des Moines Lake Drive. Located just off I-80, our West Des Moines, Iowa hotel is within 20 minutes of the downtown central business district and visitor attractions of Des Moines, IA. About UsThe Hampton Inn West Des Moines/Lake Drive is managed by Aileron Management. We've built a vibrant culture where associates feel empowered and fulfilled, ready to enrich others and be enriched. When you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today!The JobThe Front Desk Attendant is responsible for greeting guests and managing all aspects of their accommodation while providing excellent customer service. Job Duties Include:Greet and interact with guests in a warm, friendly and professional manner.Use computer system to make reservations, check-in and check-out hotel guests, and process payments.Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs.Promptly handle guest service requests and guest complaints to meet and exceed guest expectations.Required Skills & Experience Strong verbal and written communication skills.Strong computer skills.Customer service experience preferred.Must be able to work some weekend and holiday shifts.BenefitsComprehensive benefits package including: Medical, Rx, Dental, Vision, Flexible Spending/Dependent Care Account, Short-term Disability coverageLife and AD&D Insurance and Long-term Disability401(k) Retirement Plan with company matchUp to 10 days of paid Vacation per yearUp to 5 days of paid Sick time per year7 paid Holidays per yearHilton employee Team Member Travel Program including up to 30 room nights per year from $35-$75 per night and 50% off at hotel operated restaurants

Keywords: Aileron Management, West Des Moines , Front Desk Hampton Inn 2nd shift Full-time, Hospitality & Tourism , West Des Moines, Iowa

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