Retail Office Associate
Company: Bob's Discount Furniture
Location: West Des Moines
Posted on: January 11, 2021
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Job Description:
Retail Office AssociatesNEW STORE COMING!Part-Time and Full Time
Career OpportunitiesAt Bob's Discount Furniture, we have fun, we
love what we do and it shows in our expansive growth! Our Retail
Office Associates are the cornerstones of Bob's success. Retail
Office Associates treat our customers in a cordial, respectful
manner and are champions of the "Bob's Way" of delivering a world
class customer experience, both in person and over the phone.
Retail Office Associates are computer savvy, have the ability to
multi task, have strong interpersonal skills and are career minded
team players that set the benchmark high for true customer service
professionals. Retail Office Associates are responsible for
providing exceptional sales support by processing sales orders
accurately and efficiently while maintaining a positive mindset.
Our Retail Office Associates possess strong customer service skills
with the ability to identify root causes in order to assist
customers efficiently in a timely manner and with empathy."No phony
sales, no phony gimmicks, just everyday low prices and value!We
call it the Bob's Way because no one does it better!" - Bob Kaufman
Founder and President EmeritusAt Bob's we understand there are many
companies you can choose to work for, so, along with exceptional
opportunities for career growth we offer a fun and team oriented
work environment and great benefits!The Benefits and Perks* Feeling
under the weather, we've got you covered! We offer National Health,
Dental and Vision coverage* Life insurance - Employer paid basic
Life Insurance, with the option to add Voluntary Life Insurance as
well!* 401(k) Profit Sharing Plan - Generous Company match!* Paid
Personal/Sick Days* Paid Vacation, Sick Days, Holidays and your
Birthday! After all, your birthday should be a holiday* Employee
Assistance Program* Our prices are already low, but why not more!
Generous Employee Discount* The flexibility of working a Retail
Schedule (weekends, evenings & holidays)* Need a pay advance? Take
advantage of Bob's Bail Out Program* Have an unexpected
extraordinary expense? Take advantage of Bob's Helping Hand
Program. Bob's cares and is here to help* And much more!Many of our
benefits are paid wholly or in part by Bob's Discount Furniture and
are available to eligible employees.Job Responsibilities* Enter
customer orders into system accurately and completely* Process
payment to proper accounts* Answer incoming calls and respond to
customer queries in a timely and courteous manner* Schedule
deliveries that are convenient for the customer's and comply to
Company procedures* Maintain all open orders and courteously
communicate status with customers* Responsible for security of cash
and other legal tender.* Prepare daily deposits in accordance with
Company policies and procedures* Work daily reports according to
Company requirements* Assist Office Manager when needed* Assist
with caf--, showroom displays, tagging, and other tasks as needed
to help maintain a customer friendly showroom in keeping with the
standards of Bob's Discount FurnitureRequired Qualifications*
Flexibility to work a 5 day retail schedule that includes nights,
weekends (both Saturdays and Sundays for Full Time, either / or for
Part Time), and most holidays.* Solid knowledge and competence on
Microsoft Office Products* Excellent phone manner* Strong cash
handling skills* Excellent verbal and listening skills* Strong
interpersonal and human relations skills* Proven analytical and
problem solving skills* Ability to use sound judgment and decision
making* Good coordination skills#office#gd
Keywords: Bob's Discount Furniture, West Des Moines , Retail Office Associate, Hospitality & Tourism , West Des Moines, Iowa
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