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Customer Service Specialist

Company: OfficeTeam
Location: West Des Moines
Posted on: January 16, 2020

Job Description:

Ref ID: 01502-9502378121 Classification: Customer Service Specialist Compensation: $13.00 to $15.00 hourly Opportunities for a Customer Service Representative OfficeTeam has an opening for an articulate, highly-skilled Customer Service Representative in the growing Mortgage Companies industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. This Customer Service Representative job is long term temporary-to-fulltime, and located in West Des Moines, Iowa. Responsibilities --- Offer friendly, accurate customer service in a timely fashion --- Manage the fielding and sending of important written business correspondence --- You will likely support business development and client referral goals by actively cross-selling and referring customers Manage and place incoming telephone calls --- Demonstrated ability to interact effectively with internal and external partners and clients/customers --- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods --- Customer service experience --- Supportive, positive attitude with a detail oriented demeanor applied to all tasks --- Strong problem solving and analytical skills --- 2 years' experience with performing in a goal-driven & customer-focused environment preferred --- Excellent communication and organizational skills --- Strong Microsoft Office skills --- Proven computer skills --- Strong customer service and office administrative skills --- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT, Illustrator, Highrise, and Insightly If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today APPLY - Please send you resume to [Click Here to Email Your Resum--] OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area. Apply for this job now or contact us today at 888.490.4154 for additional information. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. -- 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use .

Keywords: OfficeTeam, West Des Moines , Customer Service Specialist, Hospitality & Tourism , West Des Moines, Iowa

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