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Technology Manager 4 - Infrastructure Management Services Governance Leader

Company: Wells Fargo
Location: West Des Moines
Posted on: July 7, 2019

Job Description:

Job Description

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.

The Infrastructure Management Services Governance leader is accountable for oversight and governance for Monitoring and Logging. The team handles all business as usual activity aligned with the ownership of approximately 25 applications, inclusive of vulnerability management, drift management, lifecycle management, disaster recovery testing and metric reporting. Additionally there are specific registered controls for Monitoring and Logging that run daily which need management oversight as they execute and mature.

This leader works closely with application team owners/engineers to ensure that oversight, governance and controls are tested and operating efficiently.

The Infrastructure Management Services Governance Leader will:

* Establishes operational objectives and assignments and delegates assignments to direct report managers.
* Work closely with the team to perform continuous service improvement activities
* Work on complex problems where analysis of situations or data requires an evaluation of intangible factors.
* Regularly interact with senior management or executive levels on matters concerning several functional areas, divisions and/or customers.
* Challenge the team to develop innovative ideas and solutions to stay ahead of customer needs and ensure efficient operation.
* Collaborate with internal business and technical partner teams to improve effectiveness of delivery and reduce/eliminate wasteful activities (maintain service and operating level agreements)

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

* Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
* Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Required Qualifications

* 10+ years of technology experience
* 3+ years of leadership or management experience, in an IT environment
* 3 + years of technology management experience

Desired Qualifications

* Excellent verbal, written, and interpersonal communication skills
* Ability to interact with all levels of an organization
* Experience working for a global company and managing a global workforce
* Strong organizational, multi-tasking, and prioritizing skills
* Operational risk, conduct risk or compliance domain experience
* Experience delivering complex enterprise wide information technology solutions
* Ability to manage application development efforts

Job Expectations

* Ability to travel up to 30% of the time
* Flexibility to address incidents as needed 24 hours a day

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Keywords: Wells Fargo, West Des Moines , Technology Manager 4 - Infrastructure Management Services Governance Leader, Executive , West Des Moines, Iowa

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