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Operational Risk Manager 4

Company: Wells Fargo
Location: West Des Moines
Posted on: June 15, 2019

Job Description:

Job DescriptionAt Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.Our Cards and Retail Services (CRS) Control team provides guidance to CRS businesses to support their commitment to comply with all applicable laws, regulations, and internal operational policies and procedures. This Operational Risk Manager 4 (ORM 4) position will lead the Consumer Collections & Servicing Control team (CCS Control).Responsible for front line risk management functions in support of CCS, which includes the following:--- Lead the Collections & Bankruptcy Control team--- Provide project support and consultation in support of change risk and Risk Assessments for New Business Initiatives (RANBI). Engage with Legal, Compliance and other corporate partners as needed--- Support the development and management of processes end to end--- Support Business Process and control mapping to ensure key compliance and operational risk controls are identified and the applicable self-assurance activities are implemented--- Assess Business Process Controls effectiveness- Evaluate business processes and controls impacted by emerging risks, recommend control enhancements; monitor controls, identify, assess and mitigate process issues and control gaps--- Issues management and Customer remediation: Identify and assess issues, develop remediation solution with the LOB, issue maintenance, self-identification and pre-validation prior to moving the corrective action to "completed, pending validation"; and complete customer remediation if needed--- Risk assessments: Maintain/update existing annual SHRP RA content, assess (accept/reject) new or changed MRs and associated Controls, complete annual review, assess for downgrades with respect to identified issues--- Support RCSA via the identification and assessment of risks and controls for front line risk coverage areas--- Support testing by Independent Risk Management and Corporate Compliance and audits by WFAS to evaluate the adequacy and effectiveness of procedures, processes, systems and internal controlsAs a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:--- Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them--- Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks--Required Qualifications10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both5+ years of management experienceDesired QualificationsAdvanced Microsoft Office skillsExcellent verbal, written, and interpersonal communication skillsStrong analytical skills with high attention to detail and accuracyAbility to articulate complex concepts in a clear mannerKnowledge and understanding of banking: regulations, compliance, policies, process, and proceduresOutstanding problem solving and decision making skillsAbility to identify and evaluate exposures and potential risksExperience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinationsAbility to manage large complex cross-matrix organization that includes: multiple business, technology and risk disciplines with direct leadership; the development of the strategy for information security; and implementation of roadmaps for the EnterpriseProcess design or improvement experienceOther Desired Qualifications Experience with Collections and / or Bankruptcy processes Strong business control and operational risk experience Ability to successfully partner with PVSI management and Legal, Compliance and other risk areas to provide independent credible analyses and challenge practices and methodologies where necessary --Job ExpectationsAbility to travel up to 10% of the timeDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.PandoLogic. Keywords: Risk Manager, Location: West Des Moines, IA - 50266

Keywords: Wells Fargo, West Des Moines , Operational Risk Manager 4, Executive , West Des Moines, Iowa

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